Priory Hospital Beverley House

Home visits are allocated following discussions with the MDT in ward review meetings or by sending out MDT request forms, which are reviewed daily in the morning handover meeting. People staying with us can be supported by staff to travel home if required. A ward van or public transport is used, depending on the preference of the person staying with us. Risk and care needs are also considered. People can independently make their way home where this is deemed safe. Family and friends can also support home leave as and when required and agreed with the MDT.

We are open for visitors every day of the week. Visitors will need to register on the approved visitors’ list prior to having unsupervised visits, to ensure the safety of those staying with us. They will be required to provide a copy of photographic ID to complete this process. All visits can be booked by contacting the unit on 0121 4203701 or by patients putting in MDT request forms. Where patients are granted community leave with visitors, they can take them out into the community.

Information sharing is governed by General Data Protection Regulation (GDPR). The consent of the people staying with us will be sought before information is shared with others. Where consent is given, families and friends may be invited to all professional meetings, including ward reviews.

People staying with us can keep their personal mobile phones with them at all times, unless risk has been identified. They also have access to the ward phone, including the ward mobile phone, which they can use to make calls and video calls to friends and family.

The unit will provide all basic commodities, including cooked meals. Families are free to provide any additional items to meet their loved one’s preferences.

Most of our bedrooms have en-suite toilet and shower facilities to enable people to have privacy and dignity in their own living space. Communal bathrooms are available for those who prefer baths and these can be accessed any time by asking a member of staff.

External doors are kept locked for security reasons and a member of staff can open them whenever anyone wants to go out, as long as they have leave to do so.

People staying with us are provided with four meals a day (breakfast, lunch, dinner and supper). The food is freshly prepared in the main kitchen on-site. They will also have access to the activity kitchen to prepare their own meals, should they wish to do so.

We have our own laundry facilities and people can access these during allocated time slots per week. Everyone has a minimum of two laundry slots per week. Emergency laundry slots are also available, as and when required, during the week.

The unit has some banned and restricted items, which will be explained to people on admission. This refers to items that are considered a risk to their safety and wellbeing. They differ from their property and need to be managed in line with their individual risk profile. Banned and restricted item lists are available to be shared with people staying with us and their visitors at all times. Restricted items may be available to some according to their individual risk assessments and not to others.

No pets are allowed. We do have regular visits from a local animal handler who brings a variety of pets. We also organise regular trips to a local zoo.

People staying with us are allocated an agreed therapeutic timetable, following initial assessments with the MDT. These sessions will include therapy sessions and recreational sessions. There will be regular communal activities offered on the ward and most will have opportunities to engage in community-based activities, for example, bowling or the cinema.

Yes; our care plans are reviewed every 16 weeks and everyone staying with us is given a chance to review their care needs. Family and friends are welcome to contribute to care plans, where consent is given.

We have limited parking on-site but visitors are free to park on public roads around the hospital.

Beverley House is a smoke-free site, in line with our smoke-free policy, which prohibits smoking in Priory Healthcare premises. This includes buildings, grounds and company vehicles. People staying with us can purchase cigarettes and keep them on-site, as long as they are not consumed within the hospital premises. Patients can use their unescorted local community leave to smoke. We also offer smoking cessation support, if this is required.

We don’t take referrals directly from individuals and families. Instead, the first step will be for you to reach out to the person’s GP so that they can be referred and funded through the correct NHS channel. Depending on the type of support needed, this could include local authority funding, NHS funding, joint funding between the local authority and NHS, or direct payments. Please note, referrals for NHS or local authority funded services must come from a referring organisation.