About this location
Located in Edmonton, North London, Priory Hospital Enfield offers acute and secure services for adult males and females. We have two medium secure wards, one low secure and one acute ward.
We offer specialist mental health care to people who are unwell and are considered to be unable to look after themselves in the community. We offer specialist assessment, treatment and care to patients with severe mental illness, complex needs and people who require an environment with security and safety.
Priory’s acute and PICU services aim to allow more people to be treated closer to home and we support the NHS to repatriate out-of-area patients back to local areas.
Services at a glance
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Services
Our acute services offer round-the-clock assistance in times of emergencies. Our specialist inpatient acute teams are committed to providing the highest quality of care, supporting patients with a wide range of mental health conditions in safe and highly therapeutic environments.
Ward break down
- Blake Ward – 12-bedded ward for males and females
Conditions treated
We are able to support people with:
- Complex mental health needs
- Personality disorders
- Depression
- Anxiety
- Bipolar disorder
- Psychosis
- Self-harm
- Substance misuse
- Schizophrenia
- Violence and aggression
We can also support people with the following challenges alongside their primary diagnosis:
- A mild learning disability
- Autism
- Physical health needs
We are able to support informal patients or those detained under the Mental Health Act (MHA).
Treatment approaches
At Priory Hospital Enfield, we offer an individualised, person-centred approach for all of our patients. Our aim is to support all of our patients through our developed care pathway, using the recovery approach. Our patients are at the centre of what we do and they co-produce their own treatment plans with us so they can go on to develop lasting skills.
Our staff provide support for people who display behaviours that challenge and complex needs that cannot be effectively managed in other inpatient settings. Our comprehensive and detailed treatment programme helps them with their rehabilitation, so they are able to move back into the community. We support and promote independence, wellbeing, positive progression and the least restrictive support for everyone staying with us, so they can thrive in life.
Our assessment and treatment options are overseen by a full and diverse multidisciplinary team (MDT).
We offer:
- Acceptance and commitment therapy (ACT)
- Mindfulness
- 1:1 support
People within our acute service tend to stay with us on a short term basis.
Our team
Our team consists of:
- Hospital director
- Clinical director
- Ward managers
- Registered mental health nurses
- Healthcare assistants
- OT assistants
- Medical doctors
- Physical health nurse
We also provide specialist staff training, including dialectical behaviour therapy (DBT) essentials and reducing restrictive intervention training.
Therapeutic and community-based activities
We offer a range of therapeutic and community-based activities as part of a full treatment programme. We want to support people to become more confident and independent, preparing them to move through their treatment pathway towards community living.
Our therapeutic and community-based activities include:
- Music appreciation
- Physical education
- Peer support from experts by experience
- Trips to local amenities
- Visits to places of worship for chosen faiths
- Day trips to places such as the beach
Our facilities and environment
We believe that the environment in which treatment takes place is just as important as the treatment itself, when it comes to supporting our patients. We provide:
Our garden offers a patio area with furniture, and a lawn. We also have specialised equipment within the hospital, such as bean bags, for people to use.
Our bedrooms
All of our bedrooms are single-occupancy and have an en-suite bathroom. Patients are encouraged to personalise their bedrooms while they are staying with us. We provide:
Exclusion profile
People under the age of 18.
Pathways
Priory’s network of high quality facilities enables us to offer joined-up care pathways with our dedicated residential services. We offer programmes which integrate healthcare treatment and therapy, which are tailored according to individual needs, in an appropriate setting. Our strength is that we can provide a seamless transition for the individual as they progress between higher and lower dependency services.
Most people who stay on our acute ward return back to their homes. Occasionally, some of the people staying with us need ongoing therapy and move into our rehabilitation and recovery (R&R) service lines, such as Priory Hospital Hemel Hempstead and Priory Hospital Kneesworth House.
For people who are staying within our acute services, we also have close links to Priory Adult Care services such as Linden Lodge and Evergreen.
Our secure services offer comprehensive support to people with complex mental health needs. We model our service provision on the NHS secure service specification for medium and low secure services, ensuring our patients are given the highest quality of care to enable quick and smooth transitions into local services, wherever possible. We are committed to delivering clinically effective, evidence-based treatment programmes for individuals who require secure care, providing both psychological and physical security.
Ward break down
- Coleridge Ward – 16-bedded medium secure ward for males
- Keats Ward – 15-bedded medium secure ward for males
- Byron Ward – 10-bedded low secure ward for males
Conditions treated
We are able to support people with:
- Complex mental health needs
- Behaviours that challenge
- Complex needs
- Severe and enduring mental health needs
- Personality disorders
- Psychosis
- Self-harm
- Sexual offending behaviour
- Substance misuse or forensic addictions
We can also support people with the following challenges alongside their primary diagnosis:
- A learning disability
- Autism
- Physical health needs
We are able to support patients who are detained under the MHA.
Treatment approaches
At Priory Hospital Enfield, we offer an individualised, person-centred approach to all of our patients. Our aim is to support all of our patients through our developed care pathway, using the recovery approach. Our patients are at the centre of what we do and they co-produce their own treatment plans with us so they can go on to develop lasting skills.
We are a unique site which offers people the opportunity to receive quick and appropriate treatment that supports them when they need it the most. We help everyone staying with us to take ownership of their own destiny and be as independent as possible.
We have also been awarded the Quality Network for Forensic Mental Health Services (QNFMHS) accreditation.
Our assessment and treatment options are overseen by a full and diverse MDT.
We offer:
- Positive behaviour support (PBS)
- Cognitive behavioural therapy (CBT)
- DBT
- Occupational therapy (OT)
- ACT
- Interpersonal therapy (IPT)
- Mindfulness
- Trauma informed therapy
- Tailored psychological therapy
- Anger management therapy
- Fire setting therapy
- Substance misuse therapy
- Trauma induced care
People within our service tend to stay with us on a medium to long-term basis.
Our team
Our team consists of:
- Hospital director
- Clinical director
- Ward managers
- Registered mental health nurses
- Healthcare assistants
- Occupational therapist (OT)
- Psychologist and psychology assistant
- OT assistants
- Medical doctors
- Physical health nurse
Our specialists work across all wards and can quickly identify the needs of patients and tailor therapy to suit them. For example, if someone staying with us needs therapy that is usually delivered in groups, but they are unable to tolerate group work, our therapists have the expertise to tailor the therapy, allowing the patient to engage in the therapy in a different format.
We also provide specialist staff training, dependent on the needs of people staying with us, as we have access to multiple specialties within psychology.
Therapeutic and community-based activities
We offer a range of therapeutic and community-based activities as part of a full treatment programme. We want to support people to become more confident and independent, preparing them to move through their treatment pathway towards community living.
Our therapeutic and community-based activities include:
- Music appreciation
- Physical education
- Recovery college
- Peer support from experts by experience
- Trips to local amenities
- Visits to places of worship for chosen faiths
- Day trips to places such as the beach
- Opportunities for patients to record their own music
Our facilities and environment
We believe that the environment in which treatment takes place is just as important as the treatment itself, when it comes to supporting our patients. We provide:
Our garden offers secure fencing, a lawn area, patio area with furniture and planting areas. We also have specialised equipment within the hospital, such as bean bags, for people to use.
Our bedrooms
All of our bedrooms are single-occupancy. Patients are encouraged to personalise their bedrooms while they are staying with us. We provide:
Exclusion profile
People under the age of 18.
Pathways
Priory’s network of high quality facilities enables us to offer joined-up care pathways with our dedicated residential services. We offer programmes which integrate healthcare treatment and therapy, which are tailored according to individual needs, in an appropriate setting. Our strength is that we can provide a seamless transition for the individual as they progress between higher and lower dependency services.
Priory Hospital Enfield is a unique site with the opportunity for patients to receive treatment through a complete pathway from medium security. People staying with us are able to move from our medium secure to low secure services when they are ready. We also have links to specialist services offered as part of Priory Adult Care.
Patients have also been able to move to Priory Hospital Hemel Hempstead or other residential services, to continue their recovery.
A message from our site leader
At Priory Hospital Enfield, we are committed to delivering the very best care to your loved one. We appreciate that an admission can be an anxious time for everyone, and we are committed to making the transition as comfortable as possible for all the people staying with us and their family members or loved ones. We have dedicated experts throughout the hospital delivering care and treatment, and we want you to be as involved as possible in the care for your loved one
Priory Hospital Enfield site leader.
Comments from our patients and their family and friends
The staff at Priory Hospital Enfield were so welcoming and caring. We really felt involved from the beginning. We trust the team and the work they have done and it's so pleasing to see the change in my son
Information for family and friends
How do home visits work?
We support everyone staying with us to access home visits in line with their therapy and progression pathway. Where a home visit is not possible, we do all we can to support contact by other means with family and loved ones.
What is your visitation policy?
We ask that visits are booked in advanced in order for necessary checks to be made, if needed. For all visits, we ask that you bring photographic ID with you, so reception can complete their checks.
Will I be involved and kept up to date with my loved one’s care and wellbeing?
Yes, we aim to keep everyone involved in the care of their loved ones. You are welcome to join the team for ward rounds and professional meetings, as long as we have consent from your loved one.
Will my loved one be able to have a phone or call me?
People staying with us have access to phones on the ward, and can also have their own mobile phones. If they don't have a mobile phone, they can use the ward phone whenever they would like to. We will make sure your loved one has access to a private space to make the phone call.
What type of things are families expected to provide, and what is provided by the home?
We provide all food, furnishings, bedding and towels on-site and encourage patients to personalise their space if they would like to.
What are the bedrooms like?
All of our bedrooms are furnished, and people are supported to personalise them to suit their needs and wishes. However, our bedroom furniture is fitted to the floor for security purposes, so nothing can be removed from the bedrooms.
Are external doors kept locked?
Do to the nature of our service, all of our doors are locked. Access to the wards is via reception, which is staffed 24 hours a day.
What do service users eat and how do meal times work?
We have an on-site catering team who prepare and provide three meals per day. Snacks are available outside of these mealtimes. There is always a choice of meals for patients and we make sure we cater for all dietary requirements, including vegan, kosher and halal. We have a dietitian who visits once per month, who works with our catering team. Our dietitian will also meet with everyone staying with us for a one-to-one session, to educate them about the benefits of healthy eating.
How does laundry work?
All wards have laundry facilities, and we encourage people staying with us to manage their own laundry. Staff can support them if help is needed.
Is there anything they can’t bring or have?
We have a banned and restricted items policy, which is regularly reviewed and updated in order to keep everyone safe on the ward. This can be seen on request. Banned items are not permitted on the ward under any circumstances. Restricted items may be allowed if your loved one’s MDT agree.
Are pets allowed?
Unfortunately, pets are not allowed on-site.
How do activities work?
We have a tailored therapy timetable which we review on a 12-week cycle. Ahead of each new timetable, our OT team consult with patients about the type of activities they want to engage in, so we can make the timetable more meaningful to them. We have a combination of in-house activity facilitators and external facilitators who come on-site to deliver specialist activities such as music production and physical activity.
Do service users and families have an input into the service user’s care plans?
We want to work with our patients and their families throughout the admission, including during the formulation and review of care plans. We have a variety of methods to involve you, either by facilitating face-to-face meetings with you, or by hosting virtual meetings.
What are the car parking facilities?
There is free car parking on-site at the rear of the building. The address for the car park is Durham Road, N9 9ED.
What is the smoking policy? Can service users buy cigarettes?
Priory Hospital Enfield is a non-smoking site. People can only smoke cigarettes once they have unescorted community leave. If they do have unescorted community leave, they can buy their own cigarettes and store them in reception when they return from leave. We also offer a smoking cessation service.
How is treatment accessed and funded?
We don’t take referrals directly from individuals and families. Instead, the first step will be for you to reach out to the person’s GP so that they can be referred and funded through the correct NHS channel. Depending on the type of support needed, this could include local authority funding, NHS funding, joint funding between the local authority and NHS, or direct payments. Please note, referrals for NHS or local authority funded services must come from a referring organisation.
How to make a referral
Our customer service centre provides 24/7 support for NHS mental health enquiries and referrals. Our customer referral co-ordinators can support you from your first call right through to the enquiry conclusion, providing updates throughout the process. We offer 24/7 crisis referrals, fast access to bed availability and placements, and a single access point for end-to-end enquiry management.