About this location
Priory Hospital Suttons Manor is set in Stapleford Tawney, a village and civil parish in the Epping Forest district, near the town of Romford. The hospital is set in its own attractive grounds of over nine acres, which supports an amazing horticulture programme and grants access to an idyllic countryside landscape, which, by its very nature, promotes wellbeing.
Services at a glance
Contact us
Priory Hospital Suttons Manor London Road Stapleford Tawney Romford RM4 1BF
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Services
Our secure services offer a wide range of support to people with complex mental health needs. We model our services on the NHS’ secure services for medium and low secure services. This makes sure that our patients are given the highest quality of care, to help them move quickly and smoothly into local services, wherever possible. We are committed to delivering care and treatment programmes which are successful and evidence-based. This is for people who need secure care, providing both psychological and physical security.
Ward break down
- 26 Beds split over two wards:
- South Weald - active rehabilitation for adult males with a mental health diagnosis
- Westleigh Heights - active/ongoing rehabilitation for adult males with a mental health diagnosis and low level physical health care needs
Conditions treated
We are able to support people with:
- Complex mental health
- Behaviours that challenge
- Complex needs
- Severe and enduring mental health
- Physical health needs
- Psychosis
- Sexual offending behaviour
- Self-harm
- Substance misuse or forensic addictions
We can also support people who present with the following challenges, alongside their primary diagnosis:
- A learning disability
- Autism spectrum
- Physical health
- A personality disorder
Treatment approaches
At Priory Hospital Suttons Manor we offer an individualised, person-centred approach to all of our patients. We are part of the Quality Network for Forensic Mental Health Services (QNFMHS. The service is appropriate for male patients who may have an extensive or high-profile forensic history, which means they need an ongoing secure environment to ensure the safety of themselves and others. They may require ongoing treatment, while being encouraged to work with staff to plan their care or require therapeutic input to regain or maintain a sense of purpose and live a valued life among others.
Many of those who stay with us require support through OT to access occupational opportunities, through development of employment skills, and need to learn coping strategies and behaviours to progress onto community placements. The ultimate goal is to a step-down placement where possible, and we provide all patients with the highest quality of care in the least restrictive environment as possible.
Our assessment and treatment options are overseen by a full and diverse multidisciplinary team (MDT). We offer:
- Positive behaviour support (PBS)
- Cognitive behavioural therapy (CBT)
- Occupational therapy (OT)
- Mindfulness
- Family therapy
- Trauma informed therapy
- Animal therapy
- Horticultural therapy
Suttons Manor offers medium to long term placements.
Our team
Our highly experienced, multidisciplinary team consists of:
- Hospital director
- Clinical director
- Consultant psychiatrist
- Specialty doctor
- Forensic psychologist
- Nurses (RMN and RGN)
- Physical healthcare nurse
- Healthcare assistants
- Occupational therapist (OT)
- Activities co-ordinators
- Social workers
- Advocacy provision
- Visiting general practitioners
- Access to chiropody, dietician, dental services and opticians
We also provide specialist staff training, including:
- Palliative care support and understanding of needs training (end of life care)
- Physical health nurse - training for basic needs
- People handling training
- Reducing restrictive intervention training (RRIT)
Therapeutic and community-based activities
We aim to support patients with a range of therapeutic and community-based activities, as part of a full treatment programme. Our aim is to help each patient to become more confident and independent, preparing them to move through their treatment pathway towards community living.
Our therapeutic and community-based activities include:
- Gardening
- Animal therapy
- Walking group
- Metal detecting
- Community and voluntary work
- Games and quiz nights
- Ward socials
- Exercise classes
- Swimming
- ICT sessions
- History group
Our facilities and environment
We believe that the environment in which treatment takes place is just as important as the treatment itself, when it comes to supporting our patients. We provide:
Our garden is complete with secure fencing, a patio area with furniture, a lawn, planting areas, sensory garden, pond, seating area, raised flower beds, gardening growing plot and a tea room.
Our bedrooms
All of our bedrooms are single-occupancy and have en-suite bathrooms. Patients are encouraged to personalise their bedrooms while they are staying with us. We provide:
Specialist equipment is available on request, including hoists, stand assist machine, mobility aids, high-backed furniture, and profiling beds
Exclusion profile
- Individuals under the age of 18
- Primary diagnosis of a learning disability
- Diagnosis of advanced dementia
- Complex physical health needs for example, palliative care
- Primary diagnosis of autism
- Registered under DOLS
Pathways
Priory Hospital Suttons Manor works alongside commissioners, case managers and other external professionals in order to ensure service users remain suitably placed at all times. This includes identifying patients who are ready for step down, whether that be into community or supported living accommodation. The hospital will also appropriately escalate when a patient presents risk that may require management within a higher level of security.
Suttons Manor maintains a good working relationship with the local authority (Essex Safeguarding) including having regular engagement meetings, as well as positive relations with the local police liaison officer and CQC relationship lead.
Within Priory, the hospital also holds links with a number of services, which may be able to support the hospital in providing a more suitable placement dependant on the need of the patient, which includes:
- Priory Hospital Enfield
- Kneesworth House Hospital
- Priory Hospital Lincolnshire
- Priory Hospital Hemel Hempstead
- Priory's Adult Care division
A message from our site leader
We aim to provide the best individualised, person-centred care, to ensure our patients feel valued, supported and enabled to be the best they can, while progressing with their care pathway
Suttons Manor Site leader
Comments from our patients and their family and friends
I want to thank Priory Suttons Manor for the help and support they gave my brother
I really enjoyed the therapies, which reminded me of my younger years, and bought me joy!
Information for family and friends
How do home visits work?
We facilitate home visits, depending on the patient’s risk assessment and restrictions.
What is your visitation policy?
Visits are by appointment only, so staff can support with requests or needs, and ensure these are positive for all. However, we do aim to be as accommodating as possible.
Will I be involved and kept up to date with my loved one’s care and wellbeing?
Yes, provided it is appropriate to do so and consent is given by the person who is staying with us when they have capacity to input. Family members can be invited to review of needs, and be informed of their progress and wellbeing.
Will my loved one be able to have a phone or call me?
Most people staying with us have their own mobile phone, dependent on a risk assessment. There is also a hospital phone available for patients to use.
What type of things are families expected to provide, and what is provided by the home?
Starter packs are provided for toiletries by the hospital. Other personal support can be provided in the interim, while patients wait for other items to be brought in.
What are the bedrooms like?
All of our bedrooms are furnished, and have en-suite facilities. We encourage people to bring personal items and décor items, so they feel comfortable in their space.
Are external doors kept locked?
Yes, due to the fact that we provide a low secure service. However, every person staying with us will be individually assessed for any risks to see what security is needed.
What do service users eat and how do meal times work?
Three meals are provided each day, including the breakfast club. There is also evening snacks and facilities for people to make their own snack foods. We also have a takeaway food night, which patients enjoy.
How does laundry work?
Bedding is cleaned by the hospital, and patients are encouraged to do their own laundry for their clothing. Staff are also available to support people with this, where necessary.
Is there anything they can’t bring or have?
We do have a general list of banned and restricted items, to ensure the safety of people staying with us, for example we do not permit alcohol, or dangerous items. However, people can have personal belongings of choice, provided it is safe for them and others.
Are pets allowed?
No, we do offer pet therapy, but unfortunately, we cannot support individuals to keep pets on-site.
How do activities work?
People staying with us have individual activities planned, as part of their therapy and pathway. We also have our group-timetabled weekly activities and events. We focus on using meaningful activity to support all our patients in progressing with their personal goals, step-down needs, and to move into the community or less restrictive environments.
Do service users and families have an input into the service user’s care plans?
Yes, we encourage families to be part of care plans, provided we have consent, and this is appropriate for the people staying with us. It is important for us to ensure patients are supported by family where possible and input into care plans is really helpful for all.
What are the car parking facilities?
There is ample, free car parking on-site.
What is the smoking policy? Can service users buy cigarettes?
Smoking in the building and immediate grounds is not permitted. Patients may choose to vape, or they can smoke off site when they access leave.
How is treatment accessed and funded?
We don’t take referrals directly from individuals and families. Instead, the first step will be for you to reach out to the person’s GP so that they can be referred and funded through the correct NHS channel. Depending on the type of support needed, this could include local authority funding, NHS funding, joint funding between the local authority and NHS, or direct payments. Please note, referrals for NHS or local authority funded services must come from a referring organisation.
How to make a referral
Our customer service centre provides 24/7 support for NHS mental health enquiries and referrals. Our customer referral co-ordinators can support you from your first call right through to the enquiry conclusion, providing updates throughout the process. We offer 24/7 crisis referrals, fast access to bed availability and placements, and a single access point for end-to-end enquiry management.