About this location
Avondale Care Home is located in a residential area of Motherwell, North Lanarkshire, in Scotland. Our home offers specialist nursing and dementia support for 55 adults, with 24-hour input from registered nurses. We can also offer end of life/palliative care and respite services.
Our goal at Avondale is to provide personalised care and support to the people who live here, so they can live happy and fulfilled lives. In addition to supporting adults with dementia, we can also assist those who have a multitude of other conditions, presentations and needs, including those with medical needs requiring nursing care.
Services at a glance
There are a total of 55 bedrooms at the site. Of these:
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About our service
Our facilities and environment
Avondale is a modern, purpose-built home, comprised of a single floor. The service is split into two units:
- Avondale, our general nursing unit, which has 35 beds
- Strathview, our dementia unit, which has 20 beds
The Strathview unit has been specifically designed for people with dementia, with themed and colour co-ordinated corridors. The home provides residents with extensive communal spaces and comfortable lounge areas, which are furnished to a high standard. This includes:
- A large lounge with plenty of seating
- Dining room
- TV lounge
- Communal bathrooms
Residents also benefit from our spacious garden areas, complete with:
- Secure fencing
- Lawn
- Patio area with furniture
- Wheelchair access
We also have specialised equipment within the home, to help us meet the needs of the people we support. This includes a minibus to support the transport needs of our residents.
Our bedrooms
All of our bedrooms have been designed to provide maximum comfort to the people we support. The rooms are all furnished and homely, and can be personalised to individual tastes. Some bedrooms have en-suite facilities, and all bedrooms have:
- A fully furnished interior
- Nurse call button
- Wheelchair access
Our approach to support
Everybody who lives at Avondale has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as personal care, mobility, eating and drinking, accessing the community, and social opportunities.
At Avondale, we offer a full 24/7 nursing service and specialised dementia care. In addition, we have close links with multidisciplinary professionals, who help us ensure the health and wellbeing of the people we support. The home has a visiting hairdresser, regular hearing and optician checks, and access to a GP and a dentist.
Activities
Everyone who lives at Avondale has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community. This might include daily activities such as:
- Arts and crafts
- Visiting entertainment
- Exercise classes
- Board games
- Reminiscence
- Trips out into the community
Exclusion profile
The home is unable to support people with severe behaviours that challenge.
Our team
Our support staff are highly experienced in supporting older people. Our in-house team consists of:
- Service manager
- Deputy manager
- Registered nurses
- Care assistants
- Activities co-ordinator
- Housekeeping team
- Maintenance team
- Catering team
The team receive specialist staff training, designed to meet the needs of each individual we support. This includes training in specialist dementia care.
Inside Avondale
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Comments from our residents and their family and friends
Working as a professional in the care sector I visit many care homes, I have found this one to be one of the best. Staff show a keen insight into each individual within Avondale, they work hard and are close-knit. Although the main aspects of care are obviously to meet people's basic needs this care home clearly offers ‘TLC’ and a sense of family to its residents. I believe it’s a good example of future care for the elderly
For the past few years, our friend was a resident at Avondale Care Home. During this time she was cared for by a dedicated staff who treated her with affection and dignity. In her final hours, she was comforted and cared for by the staff members she had come to see as family. At her funeral service a tribute to this care was expressed and staff members attended. Our thanks to Avondale for all they did for her and for their sensitivity in dealing with us at all times. I doubt if she could have been better cared for or happier anywhere
Family and friends FAQs
How does home leave work?
We support our residents to attend family events and visit home. We will work with the resident and their relatives to ensure risks are managed and that everyone is supported.
Can friends and families visit?
We have an open door policy, and family and friends are welcome to visit and participate in activities at the service, 7 days a week. Unfortunately we cannot cater for visitors to stay overnight.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
Yes - we strive to keep the loved ones of our residents involved in their care. We will arrange regular meetings with families to ensure they are kept informed.
Will my loved one be able to have a phone or call me?
Our home has a phone line, which can be used by residents at any time. In addition, we can support our residents to get and use their own mobile phone.
What type of things are families expected to provide, and what is provided by the home?
Every bedroom will have a bed, bedding, and basic furniture, such as a chest of drawers or wardrobe, and bedside table. Meals and snacks are provided by our catering team. We expect families to provide clothing for their loved one, and room items such as additional décor or a television set.
What are the bedrooms like?
Bedrooms are homely and come furnished. We provide wheelchair access and a nurse call button to support residents needs. In addition, residents will be able to lock the door to their room if they wish.
Residents are supported to personalise them to suit their needs and wishes. We would encourage residents to bring photographs, favourite ornaments or other treasured keepsakes or small items of furniture that help them personalise their room and make it feel more like home. We will always try to allocate people to the room that they prefer, although this would depend on availability.
Are external doors kept locked?
Yes, external doors are kept locked to keep everyone safe. We do have a secure garden and courtyard area which residents can enjoy freely.
What do residents eat and how do meal times work?
We have a catering team who prepare meals three times a day, and snacks are available at all times. Residents are supported to choose what they want to eat at mealtime, and there is always a choice available, as well as easy-read menus. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.
How does laundry work?
Our team will ensure that residents always have access to clean clothes and bedding. We have industrial laundry facilities on-site, which our team will make use of on behalf of our residents.
Is there anything they can’t bring or have?
We would ask that residents do not bring valuables, such as family heirlooms, as we would not want these to get lost. We may place restrictions on some items where the risks cannot be appropriately managed, such as scissors.
Are pets allowed?
No, unfortunately we cannot support live-in pets.
How do activities work?
Every resident has an individual tailored activities planner. Our dedicated activities co-ordinator organises a variety of activities, with input from residents. This includes both in-house activities as well as visits outside of the home.
Do residents and families have an input into the care plans?
We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. Care plans are regularly reviewed, and family members will be asked for their input.
What are the car parking facilities?
Avondale has car parking facilities.
What is the smoking policy?
Residents can smoke by the designated smoking area outside. We don’t permit smoking inside the building, and this includes vapes.
What are your fees and how are they funded?
Our fees can vary, and are based on an assessment of each individual's needs. We accept the following funding types: local authority funding, local authority funding and top up, NHS Continuing Healthcare (CHC) funding, and private/self-funding. Please note, referrals for NHS or local authority funded services must come from a referring organisation. We recommend contacting your local social care team to attain a referral.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.