Priory Berelands House Care Home

We support our residents to attend family events and visit home. We will work with the resident and their relatives to ensure risks are managed and that everyone is supported.

We have an open door policy, and family and friends are welcome to visit and participate in activities at the service, seven days a week. We arrange visitors staying with their loved one overnight if the resident is receiving end of life care.

We strive to keep the loved ones of our residents involved in their care. Regular relative meetings are arranged, where families will meet with the residents’ care team and hear about recent events at the home. We can also arrange more regular one-to-one catch-ups, either in person or via telephone, to ensure you are kept informed.

Berelands House has several incoming phone lines, and there are cordless phones at various points around the property which can be used by residents at any time. In addition, we can support our residents to get and use their own mobile phone, where appropriate.

Every bedroom will have a bed, bedding and basic furniture such as a chest of drawers or wardrobe, and bedside table.  Meals and snacks are provided by our catering team. We expect families to provide toiletries and clothing for their loved one, and room items such as additional décor or a television set.

All the rooms have their own en-suite facilities. Bedrooms come furnished, and residents are supported to personalise them to suit their needs and wishes. Some of the furniture has been purchased to suit the needs of the service specification and some of it is fitted, and therefore cannot be removed.

External doors are kept locked, for the safety of our residents, however every person will be risk assessed which will detail the level of security needed. We have a large garden area and courtyard which individuals can enjoy freely.

We have a catering team who prepare meals three times a day, and snacks are available at all times. Residents are supported to choose what they want to eat at mealtime, and there is always a choice available, as well as easy-read menus. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

Our team will ensure that residents always have access to clean clothes and bedding. We have industrial laundry facilities on-site, which our team will use on behalf of our residents.

We would ask that residents do not bring valuables, such as family heirlooms, as we would not want these to get lost. We may place restrictions on some items where the risks cannot be appropriately managed, such as scissors, medications, and razors.

Unfortunately we cannot support live-in pets.

Every resident has an individual tailored activities planner. Our dedicated activities co-ordinator organises a variety of activities, with input from residents. This includes both in-house activities, including regular visiting external entertainers, as well as trips out and about in the community.

We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input.

Berelands House has its own car parking facilities where visitors are invited to park.

Residents can smoke in the designated smoking area outside. We don’t permit smoking inside the building, and this includes vapes. We can facilitate the purchase of cigarettes and vapes at the shops, if this is what a resident chooses.

Our fees can vary, and are based on an assessment of each individual's needs. We accept the following funding types: NHS Continuing Healthcare (CHC) funding, and private/self-funding. Please note, referrals for NHS or local authority funded services must come from a referring organisation. We recommend contacting your local social care team to attain a referral.