Priory Dalton Court Care Home

We support family members to ensure our residents can attend home visits and events.

We have an open door policy and welcome visitors. However, we do request that protected meals times are observed.

Loved ones will invited to discuss your relatives care plans regularly, and will be kept informed of any significant changes to a person’s needs as they happen.

Calls will be accommodated whenever possible. However, residents are encouraged to obtain their own mobile devices if they wish to have regular telephone contact with family and friends. We can support residents to use their own devices.

Bedrooms all come furnished, and bedding is also provided. Our catering team will also supply residents with meals, drinks and snacks. Families are expected to provide personal items such as clothing, toiletries, a TV set, any additional personal snacks and drinks, ornaments and décor items.

Rooms are individually decorated, and residents are encouraged to dress their room with personal ornaments, cushions and photographs, to really make their space their own.

External doors are locked with a key code to ensure the safety of the people who live here. Everyone will be risk assessed individually to deem the security required for that person. Only those residents assessed to be able to leave the home unsupervised will be provided with the code to give them assess out of the home. Doors to higher risk areas such as the stairs, kitchen, and industrial laundry facilities are also protected with keypads. However, all residents have access to our safe garden areas and communal spaces.

Our varied menu is prepared by our dedicated catering team, who ensure that there is always choice of at least two options at each meal. Dietary restrictions and modification will also be catered for. Resident feedback is encouraged and is reflected in the menu.

Our team will ensure that residents always have access to clean clothes and bedding. We have industrial laundry facilities on-site, which our team will take care of on behalf of our residents. For this reason, we do recommend that resident’s clothing is labelled.

We would ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. Bank cards and money which the resident may require access to, can be locked in the safe and looked after by the admin team.

Some items, such as scissors and razors may need to be kept locked away and access restricted, to ensure the safety of everyone who lives here. All medications must be handed to the nurse for safekeeping.

We do not allow live-in pets, although well-behaved pets are welcome to visit. The home has two very friendly resident cats.

We have an activities co-ordinator on each unit, who organise a variety of activities designed to offer something for everyone. Activities may include baking, arts and crafts, trips out, exercises, and visiting entertainers.

We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input.

We have a small car park. Additional free parking is available on the road nearby.

Residents can smoke in the designated sheltered smoking area in the garden. Smoking or vaping is not permitted inside the building.

Our fees can vary, and are based on an assessment of each individual's needs. We accept the following funding types: local authority funding, local authority funding and top up, NHS Continuing Healthcare (CHC) funding, and private/self-funding. Please note, referrals for NHS or local authority funded services must come from a referring organisation. We recommend contacting your local social care team to attain a referral.