Priory Parc Wern Care Home

We support our residents to attend family events and also home visits. We will review with the family and ensure that the visits are facilitated safely.

We provide an open door visiting policy and families are welcome to attend our activities offered at the service. Please do speak with the team if you have any requests.

Yes, we strive to keep families involved in the care and support of their loved ones. We hold quarterly meetings where we discuss care, support, and health, and we can also provide catch ups more regularly if you would prefer, either face-to-face or via the telephone.

We will support your loved one to use their own mobile phone where required, but we also have direct incoming lines into each unit and portable phones which can be used.

We provide each bedroom with a bed, bedding and basic furniture. Meals and snacks are also provided as well as in-house activities. We would expect families to provide their loved ones with clothing, toiletries and any personal items for the bedroom, as detailed in our welcome guide.

All bedrooms are ready and furnished, and can be personalised to meet the needs and wishes of your loved one.

The service can only be accessed by a door code, we will however review access for your loved ones through the assessment process, to detail the security required to keep them safe. We do have a large garden area and courtyard which is accessible to residents and is also secure.

Parc Wern has a weekly menu which changes with the seasons and is created with resident involvement, offering Welsh favourites. We provide three meals per day and an array of snacks and drinks of choice. Menus are available in easy read format, and we also cater for specific dietary requirements.

We have our own laundry facilities on-site and a dedicated team of laundry assistants who ensure that clothing and bedding is clean.

We would politely request that you refrain from bringing valuables or family heirlooms into the property.

Unfortunately we don't allow pets to live at Parc Wern.

We provide a bespoke, individually tailored activity programme for each resident, delivered by our dedicated activities co-ordinator. They will organise a robust programme of activities, which will be dependent on the season and also the preferences of our residents.

As part of the initial assessment we will work with families and social care professionals to gain information to build and develop bespoke person centred support plans. Our systems for record keeping are electronic which means they are easily updated, and will be frequently reviewed to ensure they reflect each person’s needs.

At Parc Wern we provide car parking facilities which are free and accessible 24 hours a day.

We provide a designated smoking area outside the home, and do not allow smoking inside of the building.

Our fees can vary, and are based on an assessment of each individual's needs. We accept the following funding types: local authority funding, local authority funding and top up, NHS Continuing Healthcare (CHC) funding, and private/self-funding. Please note, referrals for NHS or local authority funded services must come from a referring organisation. We recommend contacting your local social care team to attain a referral.