Priory 65a Newtown

We will always do whatever we can to support people to keep in touch with their families. We can facilitate home visits, meeting up in the community and regular phone calls. We also have regular events at the home and family members are invited to come along.

Family and friends are welcome to visit their loved ones. However, we ask that this planned in advance, wherever possible, in case the resident is out participating in activities.

We strive to keep families up to date with their loved one’s progress. Key workers hold a monthly meeting with the team caring for our residents, and we can share details of these with families where requested. We can also arrange more regular catch-ups either in person or via telephone.

Our home has a phone line, and there are cordless phones at various points around the property. Residents can use these at any time, in line with their support plan. We can also support people to get their own mobile phone, where appropriate.

All of our bedrooms are personalised to the individual. People can bring their own furniture or it can be supplied by the home.

Yes, due to the nature of the service, external doors and gates are locked. However, every person will be risk assessed, which will detail the level of security that’s needed. We have a large garden area where individuals can freely exit and enter the building. Some people who live here have their own key to the front door, others require support from staff in this area.

We have a four-week rolling menu that is reviewed seasonally. We offer a choice of fresh, nutritionally balanced meals each day, and encourage our residents to choose meals to put on the menu.

Residents are given help to do their own laundry and our staff are on hand to offer support if and when it is required. They will ensure that residents always have access to clean clothes and bedding.

Our team supports individuals with these tasks where necessary. We also encourage people to participate in household tasks if they are able to.

We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

We support and encourage people to take part in regular activities that are meaningful to them, both in-house and in the community. Our team supports them to develop an activity planner if this is appropriate. Staff participate in activities alongside the people they support to ensure inclusivity and to offer support if this is needed.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

Collaborating closely with social workers, family members and residents, we develop care plans that prioritise the wellbeing of our residents. By employing various communication tools and working alongside healthcare experts, we enable each resident to actively participate in decisions regarding every aspect of their care. These care plans undergo regular reviews, and we welcome input from family members.

There is on-street parking close to the home and some off-street parking at the rear.

People who live at 65a Newtown can smoke by the designated smoking area in the garden. We don’t permit smoking inside the building, and this includes vapes.

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or local authority funded services must come from a referring organisation.