Priory Anchor House

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

Yes, we strive to keep the loved ones of our residents involved in their care. Every month you will be invited to a meeting at the home, where you will meet with the resident’s support team and hear about recent happenings at the home. We can also arrange more regular catch-ups if you’d prefer, either in person or via telephone, to ensure you are kept informed.

Everyone who stays with us will be able to call their loved ones any time, via phone or video call.

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes.

Our external doors are kept locked. However, we always operate in the least restrictive way possible, and residents are able to enjoy our garden and outdoor space. There is a keypad lock on the front door for the safety of the residents.

We offer a wide range of meals, with a choice of meat and vegetarian options. Residents are supported to choose and prepare what they want to eat, whenever they like. We encourage people to maintain healthy diets, with meal plans to suit their individual tastes.

At Anchor House, all laundry is completed by our staff team, or our residents if they are able to.

Staff support and encourage our residents to complete these tasks, to promote their independence. We also have a dedicated housekeeping and maintenance team at the home.

Residents are not allowed to bring illegal substances onto the premises. People can have their own belongings in their bedroom and we keep an inventory of items. We have a safe where any valuables can be kept.

Activities are planned according to residents’ choices and interests. Thorough risk assessments are conducted before any activity. Everyone has a tailored activities planner. This will include both in-house activities, as well as visits into the community. Their key worker may use a variety of communication tools to ensure they can have an input into the planning of activities.

We encourage families and extended support providers to be involved with support plans. We work collaboratively to co-produce plans, tailored to the needs of the individual and value input from others where appropriate.

There is a car park on-site, which is free of charge.

We have a designated area in the garden for residents to smoke or to vape, and they can be supported to purchase cigarettes at the shop, if this is what they choose. However, we do promote healthy lifestyles and can support residents with smoking cessation programmes.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.