About this location
Bishops Lodge is located in the historic town of Hastings, in East Sussex. It offers residential support for six males and females who have Prader-Willi syndrome (PWS). We are off a main road, close to Alexandra Park.
Our team are dedicated to providing a safe, supportive environment where the people we care for can live their life to the full.
We can also support those who have:
- Mild to moderate behaviours that challenge
- Difficulties with communication
- Mental health needs
Services at a glance
There are a total of six bedrooms at the site. Of these:
Map
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About our service
Our facilities and environment
Bishops Lodge is a detached, Victorian house, with two floors. The ground floor of the house is open plan and spacious. There are six bedrooms, one of which is on the ground floor. Five of the bedrooms have en-suite facilities. Residents also have access to a communal bathroom.
In summary, we offer:
- A large lounge with plenty of seating
- Kitchen and dining room
- Well-equipped activities room
- Communal bathroom
We also have a large garden, complete with:
- Secure fencing
- Lawn
- Patio
- Communal seating
- Summer house
- Vegetable patch
- Greenhouse for flowers and vegetable growing
Our bedrooms
All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Five of our bedrooms have en-suite facilities including a shower. All of our bedrooms have wheelchair access and robust, low arousal furniture.
Our approach to support
Everybody who lives at Bishops Lodge has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.
Our support approaches at Bishops Lodge are delivered through a community multidisciplinary team, and include:
- Positive behaviour support (PBS)
- Occupational therapy
- Nursing
- Physiotherapy
- Speech and language therapy
- Psychology
In addition, we use tools such as the Outcomes Star™, including the Life Star, to support our residents to achieve their goals. The lengths of the placements that we offer at Bishops Lodge can be medium or long-term residential, depending on the needs of each person.
Activities
Everyone who lives at Bishops Lodge has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.
We have an on-site day services facility located within the grounds where there are a number of activities that are available, including arts and crafts, IT training, and literacy and numeracy skill-building.
Alongside our day service, we are able to support people to access to a large range of activities including courses at the local college, work placements in a variety of different settings, access to the local advocacy group as well as accessing the local gym, swimming facilities and pottery studio.
Exclusion profile
- Those who do not have PWS
Pathways
Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.
Our team
Our highly experienced team consists of:
- Service manager
- Support workers
- Team leaders
- Activities co-ordinator
Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:
- Makaton training
- Diabetes management training
- PWS training
- Mental health training
A message from our site leader
We have a designated GP who has trained in PWS and a nurse practitioner who visits our home on a weekly basis. We provide 24-hour staff support to our residents. Bishops Lodge has gained good local connections with access to many community activities and we maintain good communications with the PWS Association, which ensures we are up-to-date with all the relevant information.
Bishops Lodge’ site leader
Comments from our residents and their family and friends
Bishops Lodge has saved my son’s life, providing him with the opportunity to gain and maintain good physical and mental health. My son takes part in a variety of activities and groups, which he attends with support from staff to promote his independence.
Family and friends FAQs
How does home leave work?
We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.
Can friends and families visit?
Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
Yes, we strive to keep the loved ones of our residents involved in their care. We can arrange regular catch-ups either in person or via telephone, to ensure families are kept informed.
Will my loved one be able to have a phone or call me?
Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like. In addition, we can support our residents to get their own mobile phone, where appropriate.
What are the bedrooms like?
Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. Some of the furniture has been purchased to suit the needs of our residents and some of it is fitted, and therefore cannot be removed.
Are external doors kept locked?
No, our external doors are not kept locked at all times, although each individual we support will be risk assessed to ensure we keep them safe. We have a large garden area and patio where individuals can always freely exit and enter the building.
What do residents eat and how do meal times work?
Residents are supported to choose and prepare food to support a healthy, balanced diet. We will however support residents with any problems or concerns around meal times, such as preparation. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.
How does laundry work?
Our team will ensure that residents always have access to clean clothes and bedding. We have a utility cupboard with laundry facilities, which residents make use of either independently or with a support worker.
Who does the housekeeping and domiciliary tasks?
Most of our residents undertake domiciliary tasks such as cleaning, and there is a rota in place to assign tasks. Our care team support them with these tasks, and task allocation is also discussed in our monthly resident meetings.
Is there anything they can’t bring or have?
Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.
How do activities work?
Everyone we care for has a tailored activities planner. This will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.
How will residents be supported with their behavioural needs?
We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be reassessed frequently. For example, procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.
Do residents and families have an input into the care plans?
Yes, we encourage families and extended support providers to be involved with the care plans. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs. We value this important input from others where appropriate.
What are the car parking facilities?
There is space for five cars within our parking facilities. If more parking is required, our team can advise on other nearby locations.
What is the smoking policy?
We have a designated area in the garden for residents to smoke or to vape, and they can be supported to purchase cigarettes at the shop, if this is what they choose. However, we do promote healthy lifestyles and can support residents with smoking cessation programmes.
What are your fees and how are they funded?
Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.