Priory Brooke House

Any resident is welcome to take home leave; this can be supported with staff if necessary.

At Brooke House, we have an open-door policy so family and friends can visit anytime. However, we do encourage people to let us know in advance, so residents are aware of who is coming into their home.

We will provide regular updates regarding your loved ones. This can be in person, via telephone, virtual meetings or attending residents’ reviews.

Family and friends can call at any time - we have staff available 24 hours a day to take calls. We also encourage residents to have their own mobile phones, where appropriate.

Each resident has their own bedroom, all of which are fully furnished with soft furnishings and new bedding. However, should a resident wish to bring their own furniture with them, they are able to do this. Residents are encouraged to decorate their rooms to their own tastes, including room colour, pictures and arranging furniture in a way they choose.

There is key pad system in place for the safety of residents. Where there are no restrictions necessary, residents will have the door code.

Residents are supported to choose and prepare what they want to eat, whenever they like. However, if there are any concerns around mealtimes, such as the preparation of food, our staff will provide support. Our team will also liaise with nutritionists and family members to make sure that we can cater for special dietary needs.

The service has its own laundry room, separate to the other facilities in the home. Each resident has their clothing washed separately. Where they are able to, we encourage our residents to participate in washing their own clothes and completing other household tasks. However, for those where this is not possible, staff are on hand every day to wash clothes and perform other domestic chores.

Residents are encouraged to do as much as they are able to for themselves, but staff are on hand to assist where required.

Residents have an inventory of their belongings, and these are not communal items. As new items are brought into the service, they are added to the inventory.

At Brooke House, we encourage people to get involved in activities, both in-house and in their local community. Some of our in-house activities include baking, card and board games, arts and crafts, playing pool, karaoke, movie nights, puzzles, barbecues and garden games, such as swing ball and croquet.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. Our approach is to adopt the least restrictive approach to behavioural support, with individuals having personally tailored PBS plans.

Where appropriate, families are actively encouraged to be involved in our residents’ care plans. They are the ones that know the person best and are therefore, able to provide the most insightful information regarding how best to deliver support.

There are a couple of car parking spaces to the front of the property, but the main parking is on street.

Brooke House is a smoke free property, however, we do have a designated smoking shelter in the back garden for people who do wish to smoke.

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.