Priory Caerlan

We are happy to facilitate home visits and leave, with the consent of the resident.

Yes, we encourage family and friends to visit. We don’t have restrictions on visiting times, but would prefer advanced notice, to ensure the wellbeing of the rest of the residents

Yes, we keep the loved ones of our residents informed of progress and wellbeing, where appropriate. Families are also invited to speak on the phone or visit.

Yes, we have cordless phones available for residents to use at any time. In addition, we can support our residents to get their own mobile phone, where appropriate.

All our bedrooms are furnished with robust, low arousal furniture, all of them have en-suite bathroom facilities, and many of them are self-contained flats with an ADL kitchenette. Residents are encouraged to personalise their rooms to their tastes, including choosing colour palettes, and any other furnishings. Many of the furniture has been fitted to meet service specifications, so may not be able to be removed.

Yes, our external doors are kept locked to ensure the safety of our residents. However, every resident will be risk assessed to determine the level of security needed to keep them safe. Our two bungalows have their own secure gardens where people can freely enter and exit the building.

Residents are supported to choose and prepare their meals, and we strive to promote a well-balanced diet. We encourage people to get involved in the kitchen, where they are able.

Our staff team support residents to their own laundry, this is done as an activity. We will always ensure residents have clean bedding and clothing.

Staff and residents undertake domiciliary tasks such as cleaning together. Our team encourage people to participate in cleaning and other activities of daily living, to promote independence, as well as pride in their environment.

Residents are not allowed to bring illegal substances onto the premises. Other items that may pose a hazard may be restricted, subject to a risk assessment.

Everyone we care for has a tailored activities planner; this is reviewed on a monthly basis. People choose what they would like to take part in, and we organise specific activities based on individuals’ hobbies, passions, and goals. Our team also put on a range of activities both within the home, as well as organise visits to attractions in the community.

Our PBS practitioner will work with residents to understand their needs, and put in place the right support to meet these; each resident will have their own PBS plan, and staff are trained in the correct strategies to support that person. We also use the PROACT-SCIPr-UK® framework, which means advocate for using the least restrictive practice in our support.

Yes, we encourage families and extended support providers to be involved with the care plans, where appropriate. Residents are encouraged to play an active role in shaping their own support, to make sure they are happy with everything.

We have a large car park here on-site.

Residents can smoke by the designated smoking area in the back garden. We don’t permit smoking inside the building, and this includes vapes.

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.