Priory Eastleigh House

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.

Family and friends are welcome to visit and participate in activities at the home.

Yes, we strive to keep the loved ones of our residents involved in their care at every stage. Eastleigh House uses Nourish, a care management system that allows family to view notes and support plans. We can also arrange more regular catch-ups, either in person or via telephone, to ensure that families are kept informed.

We promote maintaining relationships with loved ones and support communication via the telephone, Teams, mobile phones and video calls. In addition, we can support our residents to get their own mobile phone, where appropriate.

Bedrooms are all furnished, and residents are supported to personalise them to suit their needs and wishes. Some of the furniture has been purchased to suit the needs of the service specification and some of it is fitted, and therefore cannot be removed.

Yes, due to the nature of the service, external doors are locked. However, every resident will be risk assessed which will detail the level of security needed. We have a large garden area and staff can support residents to exit and enter the building accordingly.

Eastleigh House has its own dedicated chef who cooks meals chosen by the people we support, and it is prepared and cooked whenever they wish. We encourage residents to participate in daily living and cooking skills, where possible. Staff will, however, support residents with any problems or concerns around mealtimes, such as preparation. Our team will also seek guidance from family members, speech and language therapy (SaLT), and nutritionists to ensure that special dietary requirements are catered for.

Laundry is completed by the staff and housekeeping.

Household chores are completed by our housekeeping team, although residents are encouraged to get involved, to support with their daily living skills.

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

Every resident has a tailored activities planner. This will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input in this process.

There are four parking spaces located at the front of the home. Parking spaces are also available at the bottom of the drive on a privately owned road.

Smoking is permitted in our designated smoking area. Staff will support individuals to buy vapes and cigarettes, if needed.

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.