Priory Eden Cottage

We support our residents to keep in contact with family via email, telephone, cards, letters, WhatsApp and social media.

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

We strive to keep the loved ones of our residents involved in their care. Every month family members are invited to a meeting at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups if they prefer, either in person or via telephone, to ensure they are kept informed.

We have landlines within the phones and cordless handsets for residents to use. We can support the people who live here to use these to stay in touch with their loved ones.

Bedrooms are all furnished and residents are supported to personalise them. Some of the furniture is fitted and has been specially purchased, so these items cannot be removed.

Our doors are only locked at night, as you would with your own home.

Residents go shopping twice a week and are supported to plan their own meals and to take on the cooking. We will ensure that residents have choice and variety, and that we accommodate for any special dietary requirements. Snacks and drinks are available at all times.

Residents do their own laundry with support. We encourage independence here at Eden Cottage, and laundry is an aspect of this.

Many domiciliary tasks such as cleaning are completed by our residents who follow the home’s rota. Our care team support them with these tasks, and task allocation is also discussed in our monthly resident meetings.

Residents are not allowed to bring illegal substances onto the premises.

Everyone has a tailored planner, which includes in-house activities as well as visits into the community. We will consider each person’s preferences, hobbies and goals when planning activities. Their key worker may use a variety of communication tools so they can have an input into their planner.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, and promote the least restrictive practices at all times.

Yes, we encourage families, social workers and residents to be involved with the development of care plans and value their input. We use a variety of communication tools to work collaboratively with the person we care for to co-produce and review the plans regularly, so they are tailored to their needs.

There is parking for three cars on-site.

None of our current residents at the home are smokers. If this were to change, we would require people to go outside of the home to smoke cigarettes or vapes.

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.