About this location
Evergreen is located in Brentry in Bristol. We offer residential support for eight males and females who are on the autism spectrum or have a learning disability.
Our team are dedicated to supporting the people we care for through effective communication, active listening, an open and honest approach, and humour and empathy. We encourage our residents to take risks in a positive way, with the least restrictions necessary.
We can also support those who have:
- Mental health needs
- Difficulties with communication
- Mild to moderate behaviours that challenge
- Epilepsy
Services at a glance
There are a total of eight bedrooms at the site. Of these:
Map
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About our service
Our facilities and environment
Evergreen is a mid-terrace house, which has eight bedrooms, split across two floors. There are three bedrooms on ground floor and five on the first floor. Residents can also use the two communal bathrooms and a wet room.
In summary, we offer:
- A large lounge with plenty of seating
- Kitchen and dining room
- Well-equipped activities room
- Conservatory
- Utility room
- Communal bathroom
- Communal wet room
We also have a large garden, complete with:
- Secure fencing
- Lawn
- Patio
- Communal seating
- Summer house
- Swing
- Wheelchair access
- Vegetable patch
- Shelter
Our bedrooms
All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Two of the bedrooms are suitable for residents in wheelchairs.
In summary, our bedrooms have features such as:
- Washbasin facilities
- Wheelchair access
- Robust, low arousal furniture
Our approach to support
Everybody who lives at Evergreen has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, managing finances and maintaining family relationships.
Our support approaches at Evergreen include occupational therapy, which is sourced through a local multidisciplinary team. In addition, we use tools such as the Outcomes Star™ and Active Support to support our residents to achieve their goals.
The lengths of the placements that we offer at Evergreen can be medium or long-term residential, depending on the needs of each person.
Activities
Everyone who lives at Evergreen has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.
We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.
Exclusion profile
- Those who pose a risk to others in communal living areas
- Those with a personality disorder
Pathways
Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.
Our team
Our highly experienced team consists of:
- Service manager
- Deputy manager
- Support workers
Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:
- Epilepsy awareness training
- Diabetes management training
- Specific sensory needs
A message from our site leader
We use effective communication and involve all our residents in all decisions about their care. They are at the centre of everything we do. We strive to achieve goals and outcomes in the least restrictive way.
Evergreen’s site leader
Comments from our residents and their family and friends
We have had good communication from the manager at the home. We feel assured we know what is going on and how things are doing
Staff have helped me to develop my daily living skills, I now really enjoy cooking meals
Family and friends FAQs
How does home leave work?
We encourage and support home visits with family, for those who are able and have the option to do so. Home visits can be accompanied by key allocated staff or visits can be arranged to facilitate the travel only. We will work with the resident and their relatives to ensure possible risks are managed, prior to visits.
Can friends and families visit?
Yes, we welcome visits from family and friends. However, visitors are not able to stay overnight. Unfortunately, we cannot guarantee a visiting room that is separated from other activities, but we will do our best to arrange.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
Yes, we strive to keep the loved ones of our residents involved in their care, where it is appropriate to do so and where consent has been given.
Will my loved one be able to have a phone or call me?
Yes, we have a landline available for residents who do not have access to a mobile phone.
What are the bedrooms like?
Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. Some of the furniture has been purchased to suit the needs of our residents and some of it is fitted, and therefore cannot be removed.
Are external doors kept locked?
Yes, due to the nature of our service, our external doors are locked. However, every resident will be risk assessed to determine the level of security needed. We have a large garden area and courtyard where individuals can freely exit and enter the building.
What do residents eat and how do meal times work?
We have a weekly meal planner that is created with input from each resident. Each resident can choose a meal per day of the week. Evening meals and suppers are also chosen with resident involvement and based on any special dietary requirements.
How does laundry work?
Our team will ensure that residents always have access to clean clothes and bedding. We have a utility room with laundry facilities, which residents can make use of either independently or with the support of their key worker.
Who does the housekeeping and domiciliary tasks?
Residents are supported to be involved in the cleaning of their bedrooms. Communal room cleaning is completed by our staff team, with involvement from residents, where they are able to do so.
Is there anything they can’t bring or have?
We would ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products, and lighters.
How do activities work?
Everyone we care for has a tailored activities planner. This will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.
How will residents be supported with their behavioural needs?
We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.
Do residents and families have an input into the care plans?
We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input.
What are the car parking facilities?
We don’t have off-road parking, there is free parking on the road for up to three hours between 9am and 5pm on weekdays. There is also a free car park round the corner for longer stays during these hours.
What is the smoking policy?
Residents can smoke by the designated smoking area in the back garden, which has a shelter. We don’t permit smoking inside the building, and this includes vapes. Residents can buy cigarettes and vapes at the shops, if this is what they choose.
What are your fees and how are they funded?
Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.