Priory Hamilton House

Yes, our residents can go on home leave. We are very supportive, and our staff work hard to ensure the home visit goes smoothly.

Residents living at Hamilton House can have relatives visit them in their home whenever. We are happy to facilitate visits.

We can arrange the best way to stay in touch on an individual basis, either through regular calls, emails or message exchanges, or with in-person visits.

Yes, some of our residents have their own mobile phones. We also have a landline available for use by our residents.

Bedrooms are all furnished, and residents are supported to personalise them to suit their needs and wishes. Our team are happy to support with this in any way we can, and we encourage residents to bring their own furnishings or personal items, to make their space their own.

Access to grounds is through a secure key-fob operated gate, for our residents’ safety. Residents have access to all areas of the home, with care staff support.

Residents are supported to choose their meals at the start of the week, and are encouraged to play a role in food shopping and meal preparation, to build their skills in these areas. They can also choose to eat in their bedroom or in the dining area.

Residents are supported to do their own laundry as and when needed. We will always ensure residents have access to clean bedding and clothing.

Residents are encouraged to be involved in all aspects of their life with emphasis on daily living skills like cleaning their rooms. Residents are supported in making sure their own spaces are always kept clean and tidy, and our team can help where a person is not able.

We would ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. Residents have access to limited storage in their own bedrooms. We may place restrictions on some items where the risks cannot be appropriately managed.

Everyone we care for has a tailored activities planner, which will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities. Our activities include things like: swimming, fishing, cinema, dog walking, barbecue, board games, quiz nights, pub meals, work placements and community volunteering, and arts and crafts.

Hamilton House uses the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We follow a PBS approach, facilitated by our practitioner, whereby we identify which areas of support will be most helpful to each individual, and will work with those that we support to ensure that their needs are met.

Everyone who lives here is involved in making decisions about their day-to-day care through regular key worker meetings, ‘Our Voice’ home meetings, and Regional ‘Our Voice’ meetings. All residents also have access to an independent advocacy service. Families may be involved in the care plan creation and review process, where this is in line with a resident’s wishes or best interests.

We have on-site parking.

No smoking is allowed in the property, we have a designated area for residents to smoke or to vape.

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.