Priory Laburnum House

We support our residents to attend family events and visit their family homes. We will provide whatever support is required to make this happen, and to ensure everyone is happy with the process.

Family and friends are able to visit Laburnum House, and are welcome to join in any activities at the home. Visits are usually planned in advance please to support individual needs. There are no overnight stays.

Our service manager regularly contacts families with updates about the people we care for. We can work with families on an individual basis to figure out the best way to stay in touch and share news.

There is a home phone which anyone can make use of to get in touch with the people they care about. We can support the people who live here to make use of this. In addition, some residents have their own mobile phones, which they use independently or with support from staff.

Bedrooms are all furnished, and residents are supported to personalise them. Some of the furniture has been purchased to suit the needs of the service specification and some of it is fitted, and therefore cannot be removed.

Yes, due to the nature of our service and our central location, our external doors are kept locked. However, every resident will be risk assessed to determine the level of security needed to keep them safe.

Residents hold a weekly meeting to plan their meals but like any of us, sometimes they can change their minds, which is of course taken into account. We will always provide snacks and drinks of choice, alternative meals and accommodations for special dietary requirements.

Residents are given help to do their own laundry. We have our own laundry facilities, and can provide assistance as required to support people to develop their skills in this area.

Most of our residents undertake domiciliary tasks such as cleaning, and there is a rota in place to assign tasks. Our care team support them with these tasks, and task allocation is also discussed in our monthly resident meetings.

Residents are not allowed to bring illegal substances onto the premises. Other items of concern will be discussed on a case-by-case basis.

Everyone has their own plan of activities, incorporating their interests and aspirations. In-house activities and visits into the community are included with the planner. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities. Activities can depend on the one-to-one support needed, as well as the residents’ individual preferences.

Laburnum House’s PBS practitioner will support people with their needs, and develop the right support for each individual. In addition, we use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example, procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input, where appropriate.

We don’t offer off-road parking but street parking is free.

We have a shelter where residents can smoke in the back garden. We don’t permit smoking inside our home, including vaping. Residents are able to buy cigarettes and vapes at the shops, if this is what they choose.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.