Priory Lansdowne Road

We support our residents to attend family events and visit their own homes, where this is line with their wishes or in their best interests. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.

Family and friends are welcome to visit. We have no restrictions regarding times or overnight visits, as long as the person’s care plan allows.

Yes, we strive to keep the loved ones of our residents involved in their care. Every month, families are invited to a meeting at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed.

Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like. In addition, we can support our residents to get their own mobile phone, where appropriate.

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. We can support people to bring in their own furnishings and decorations, to make their room their own.

Yes, the front door is locked as you would at your own home. Some residents may have the code for entry and exit while others may need staff assistance to do so. We have a large garden area and courtyard where individuals can freely exit and enter the building.

There is a four week rolling menu that has been developed with the current residents’ likes, dislikes, and special dietary requirements all taken into account. We provide breakfast, a light lunch, main meal and supper. Healthy snacks are also available throughout the day. Residents are also able to bring food into the home as they wish, to promote independence. Should any individual not want what is on the menu, an alternative will always be provided.

Residents are given help to do their own laundry, as part of their activities of daily living. Our staff are on hand to offer support if and when it is required. Our team will ensure that residents always have access to clean clothes and bedding.

Most of our residents undertake domiciliary tasks such as cleaning, and there is a rota in place to assign tasks. Our care team support them with these tasks, and task allocation is also discussed in our monthly resident meetings. We also have a housekeeper on-site to support residents who are unable to clean.

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products, and lighters.

Every resident has a tailored activities planner, which will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities. There is an activities timetable in place with suggested activities in communal areas, and plenty of craft and games for people to access - dominoes is a firm favourite amongst our current residents.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We recognise that people with a learning disability have the same aspirations and expectations as everyone else and should be empowered to achieve these, using the least restrictive practices possible. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input, where this is appropriate and in line with the resident’s wishes or best interests.

We don’t have off-road parking at the service, but you can park for free on the road.

Residents can smoke by the designated smoking area in the back garden, which has a shelter. We don’t permit smoking inside the building, and this includes vapes. The people who live here are able to buy cigarettes and vapes at the shops, if this is what they choose.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.