Priory Levitt Mill and Barn

We support our residents to attend family events and visit their own homes, where this is in line with their needs and wishes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported.

Family and friends are welcome to visit and take part in planned activities and special occasions, such as barbecues and birthdays. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

Family members and significant people are encouraged to be involved in their loved one’s care and support, where this in line with the person's preference and any best interest decisions that need to be taken into account. Approaches to how family are involved are agreed on an individual basis, and may include regular catch-ups over the phone, or in-person meetings with the person’s core staff team.

Everyone who stays with us are supported to call their loved ones any time, via phone or video call, and we have landlines and tablets at the home to facilitate this. Some residents have their own phones or tablets, and are able to communicate directly with family and friends as they wish.

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. This includes the decoration of the room, chosen themes, and personal items, and we encourage our residents to create a space that is their own and in which they can relax.

Due to the nature of the service, our grounds have a locked external gate. However, the doors to our houses are kept unlocked, so residents are able to enjoy Levitt Mill and Barn’s grounds.

We offer a healthy and varied diet and support any special dietary requirements. We create menus by understanding individual preferences, and residents are encouraged to be involved in planning. Alternative meals are always available where needed. Residents are supported to prepare breakfast, lunch and snacks as needed during the day.

Our support team will ensure that residents always have access to clean clothes and bedding. The home has a utility room with laundry facilities, which residents make use of either independently or with support, to a level they are able to participate in.

Here at Levitt Mill and Barn we encourage our residents to develop daily living skills, and will provide support to the people who live here to participate in tasks such as keeping their room tidy, where this is in line with their support plans. We also have a dedicated housekeeper and maintenance worker at the home, who support with general cleanliness and maintenance.

Residents are not allowed to bring illegal or harmful substances onto the premises. We may place restrictions on items where the risks cannot be appropriately managed, and this would be discussed on a case-by-case basis.

Each person staying with us will have their own activity planner. This will include activities that they wish to take part in individually and may also include activities with others where desired to support building relationships. We also look to encourage individuals to try out new experiences by working with them to explore different opportunities.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies and reducing restrictive practices. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

We will work with individuals, family members and care teams to develop person-centred support plans which are in the best interests of our residents. We use preferred communication methods to enable each person to contribute as much as possible into their support planning. Plans are regularly reviewed and updated to reflect progress and changes in their needs.

Within our grounds we have free, off-road parking.

We have a designated area on our grounds for residents to smoke or to vape, and they can be supported to purchase cigarettes at the shop, if this is what they choose. We aim to promote healthy lifestyles, and can provide support to reduce cigarette consumption, where a resident wants to do so.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.