Priory Linden Lodge

We support our residents to attend family events and visit home by working closely with the resident and their relatives. This is to ensure possible risks are managed and this may mean the individual’s key worker will come along on the visit.

Family and friends are welcome to visit their loved one. We have lots of activities organised at the home and family members are encouraged to join in. We request that visits are planned in advance to ensure that none of our residents become stressed or anxious. Unfortunately, we cannot cater for overnight stays.

Yes, we strive to keep the loved ones of our residents involved in their care. We will arrange the best way to keep families informed on an individual basis, where this is in line with a resident’s wishes or best interests. This could include regular catch-ups via the telephone, in person or via messaging.

We have a landline for telephone calls, and computers for video calls. Residents are able to use these whenever they like, and we can support them to do so.

We encourage residents to decorate their bedrooms to their own tastes. They are fully furnished, and some of the furniture is fitted so cannot be removed.

Yes, our external doors are locked. However, every resident will be risk assessed to see what level of security they need. We have a large garden area and courtyard where individuals can freely exit and enter the building.

Every week, residents choose their own personalised menu and staff support them to prep and cook the meals. We will always offer alternative meals, as well as cater for special dietary requirements. Residents can also enjoy snacks and drinks whenever they choose, and have access to the kitchen.

Our team will ensure that residents always have access to clean clothes and bedding. We have a utility room with laundry facilities, where residents can do their washing. Help is available for anyone who needs it.

Most of our residents undertake domiciliary tasks such as cleaning, as part of a rota. They are given help if needed. All the tasks are assigned during the monthly resident meetings.

Please do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. There are restrictions on some items such as non-approved drugs and medications, solvent-based products and lighters.

All our residents are given a tailored activities planner, which they have input into. This will include activities which they can enjoy in the home or in the community, and be tailored around their needs, hobbies and interests.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently.

Input into care plans is actively pursued. A variety of communication tools are used to help residents co-produce the plans so they are tailored to their needs. We value this important input from others including family members.

There is free off-road parking.

We have a designated shelter in the garden for residents to smoke. Smoking is not allowed in the home. Residents can buy cigarettes and vapes at the shops, if this is what they choose.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.