Priory Long Lane Farm

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported.

Family and friends are welcome to visit, and take part in activities at the home.

Yes, we strive to keep the loved ones of our residents involved in their care. Every month families are invited to a meeting at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed.

Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Our home has multiple incoming phone lines, with one in each communal area. Individuals are supported to use the phone as needed, and family and friends are also able to call as often as they like

Bedrooms are all furnished, and residents will be supported to personalise them to suit their needs and wishes.

Yes - due to the nature of the service, external doors are locked to ensure the safety of our residents. However, every person staying with us will be individually assessed for any risks, to see what security measures are needed.

Residents are supported to choose and prepare what they want to eat, and there is food and drinks available at all times of day. We aim to support residents to make positive choices, including a balanced diet, taking into account their desires and preferences. We will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

We have a utility room with laundry facilities, which residents make use of either independently or with the support. We encourage residents to take part in these tasks, as part of their activities of daily living. However, our team will ensure that residents always have access to clean clothes and bedding.

Staff support and encourage our residents to complete these tasks, to promote their independence, with support as outlined in their agreed support plans. We also have a dedicated housekeeper and maintenance team at the home, who maintain the overall cleanliness of the property.

Residents are not allowed to bring illegal or harmful substances onto the premises. We would also ask that people do not bring high risk personal items into the house. Other items can be discussed on a case-by-case basis.

Each person staying with us has their own person-centred weekly activities planner, which is developed in partnership with them. We also support our residents to try out new activities based on their hobbies and interests.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require any restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication, are regularly reviewed and removed where possible.

Long Lane Farm also has an on-site PBS practitioner, and the rest of our staff team receive training bespoke to the needs of each individual, enabling us to put the right support in place for the people who live here.

Yes, we take a holistic, multi-agency approach, working with our residents and their family, advocate, social workers, and extended care team, to ensure that their support plans are in line with the best interest of the individual. We empower our residents to be involved in making decisions around their care and support, and we work with their preferred way of communicating to support this.

Our home does have some off-road parking, situated to the side of our large garden.

Residents are able to buy cigarettes or vapes at the shops, and the home has a designated smoking area, located outside of the building. We aim to promote healthy lifestyles and encourage smoking cessation, and can support residents with this, if this is what they choose.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.