About this location
Martins is located in Ramsgate, in Kent. It offers residential support for two people who have a learning disability or are autistic. This includes individuals who present with mild, moderate or severe behaviours that challenge. We are in a semi-rural area, off a main road, just by the coast.
Our team are dedicated to encouraging the people we care for to be independent by developing life skills both in house and in the community. We want to support our residents in their daily routines to ensure that they are living their life in a way that makes them feel happy, fulfilled and independent.
Services at a glance
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About our service
Our facilities and environment
Martins is a semi-detached house, which is homely and spacious. There are two bedrooms on the first floor. There is also a communal bathroom for residents to use.
In summary, we offer:
- A large lounge with plenty of seating
- Kitchen and dining room
- Communal bathroom
- Separate toilet
- Conservatory
We also have our own garden, complete with:
- Lawn
- Patio
- Communal seating
Our bedrooms
Our approach to support
Everybody who lives at Martins has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.
Our support approaches at Martins include positive behaviour support (PBS), delivered by our in-house practitioner. We also have support from a local multidisciplinary team, including a psychologist. In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals.
The lengths of the placements that we offer at Martins can be medium or long-term residential, depending on the needs of each person.
Activities
Everyone who lives at Martins has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.
We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.
Pathways
Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community. At Martins we have close links with Priory Supported Living Kent.
Our team
Our highly experienced team consists of:
- Service manager
- Deputy manager
- Support workers
- Senior support workers
- PBS practitioner
Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes epilepsy training and autism specialist training.
A message from our site leader
Our team are passionate about providing those we support with the opportunity to be independent and make their own choices in all aspects of their lives
Martins’ site leader
Comments from our residents and their family and friends
I am happy in my home and enjoy going out with my support staff to do activities that I love and enjoy
Family and friends FAQs
How does home leave work?
We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported.
Can friends and families visit?
Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
Yes, we feel it is so important to the wellbeing of the people we care for to keep the loved ones of our residents involved in their care, where this is in line with their wishes or best interests.
Will my loved one be able to have a phone or call me?
We can arrange regular phone and video calls whenever the resident pleases, so they can keep in contact with the people who are important to them.
What are the bedrooms like?
All our bedrooms are fully furnished. Much of the furniture is fitted and cannot be removed. We encourage residents to decorate the rooms as they wish, and can support with this.
Are external doors kept locked?
Residents are able to open the doors themselves. Our doors are only locked at night to ensure the safety of those who live here.
What do residents eat and how do meal times work?
Residents can choose and prepare their own meals. We will support residents them with preparing their food. Special dietary requirements are catered for, too, and we strive to make sure our residents have a tasty, healthy and varied diet.
How does laundry work?
Our team will ensure that residents always have access to clean clothes and bedding. There is a utility room with laundry facilities, which residents can use. Staff are always available to help if needed.
Who does the housekeeping and domiciliary tasks?
Most of our residents able to carry out chores around the home such as cleaning. We have a rota to share out the different tasks. These are assigned during the monthly resident meetings.
Is there anything they can’t bring or have?
Residents are not allowed to bring illegal substances onto the premises. Other items will be discussed on a case-by-case basis.
How do activities work?
An activities planner is created for every resident, and it includes a mixture of both in-house activities and visits into the community. We are committed to ensuring that residents have an input into their own tailored plan and sometimes a key worker may use a variety of communication tools to seek their views.
How will residents be supported with their behavioural needs?
Our home has a PBS practitioner, who delivers PBS plans, and ensures we are providing the right support for our residents. We use the PROACT-SCIPr-UK® framework, which means we focus on active strategies, rather than physical intervention, and we require our care plans which include restrictions to be assessed frequently, to promote the least restrictive practice.
Do residents and families have an input into the care plans?
Yes, we encourage families and extended support providers to be involved with the care plans. We value this important input from others, where appropriate.
What are the car parking facilities?
There is parking for one car off-road, as well as street parking nearby.
What is the smoking policy?
We are currently a non-smoking home, but if a resident were to choose to smoke, they would need to do so outside of the property.
What are your fees and how are they funded?
Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.