Priory Mount Eveswell

We will facilitate home visits where possible. We will work with our residents and their families to ensure any home visit goes smoothly.

Yes, there are no restrictions, family and friends are welcome to visit.

Yes, we keep the loved ones of our residents updated on progress, where consent has been given or it is deemed to be in the resident’s best interests. We will work with families on an individual basis to decide the best way to stay in touch.

All our residents are supported to call their families at any time, via phone or video call. Family and friends are also able to call as often as they like.

All our bedrooms are fully furnished, and residents are supported to personalise them to their individual tastes. Some of the specialist equipment within the bedrooms may not be removable, as it has been purchased to meet service specifications. However, we will support people to otherwise decorate as they please.

Yes, our external doors are kept locked for safety reasons. However, every resident will be risk assessed to determine the level of security needed.

We have a chef on-site who caters for our residents. Healthy and varied meals are prepared according to people’s needs and preferences, with alternatives always on offer. Our nurses and support staff will assist with any issues around mealtimes. Between meals, we also have kitchens on both floors for residents to use to make snacks or beverages independently or with support from our team

Our team will support residents to complete their laundry within our on-site facilities. We will always ensure people have access to clean clothing and bedding.

Mount Eveswell has a housekeeper, who keeps the home clean and tidy. Additionally, we do encourage our residents to carry out household tasks to develop their skills, where they are able to. We will of course provide support with these tasks, where people are unable to.

Residents are not allowed to bring illegal substances onto the premises. Other items of concern will be discussed on a case-by-case basis, to ensure any risks posed can be effectively managed.

We have two activity co-ordinators that plan activities around the needs of residents. We arrange a variety of activities, both in the home and out in the community, individually and in groups. This includes therapeutic activities, activities that promote skill-building, and purely recreational pursuits, enabling everyone to have a full and active calendar of things to do, if they choose.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

Support plans are regularly reviewed, and residents, where possible, can give input. We encourage family members to have a say into care plans, as long as their loved one has given their consent, or it is deemed to be in their best interests.

We have a car park here at Mount Eveswell.

We do not permit smoking on site, we request anyone wishing to smoke does so outside of the property.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.