About this location
Ridgecott is located in Plympton, Devon. It offers residential support for 10 males and females who are autistic, have a learning disability or mental health needs. We are on a quiet street, near the town centre.
Our team are dedicated to providing our residents with the highest level of person-centred care, ensuring they live a happy and healthy life.
Services at a glance
There are a total of 10 bedrooms at the site. Of these:
Map
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About our service
Our facilities and environment
The large detached, house has lots of space and offers a relaxed, homely environment. The accommodation is made up of 10 bedrooms, split over two floors with shared bathroom and toilet facilities. Two of the rooms have en-suite facilities and the other five rooms share communal bathrooms, one with a bath and one with a walk-in shower wet room.
In addition, there are three self-contained flats which have their own bathroom. The flat is located on the ground floor, providing access to a wheelchair user.
In summary, we offer:
- A large lounge with plenty of seating
- Kitchen and dining room
- Quiet room
- Communal bathrooms
We also have a garden, complete with:
- Secure fencing
- Patio
- Communal seating
- Wheelchair access
- Decking
- Astroturf lawn
The home has decking to the front, and an astro-turfed garden to the rear, for people to enjoy.
We also have specialised equipment within the home, such as hoists. In addition, we have a mobility-adapted site vehicle to help us to meet the needs of the people we support.
Our bedrooms
All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms and flats offer facilities such as:
- En-suite facilities, containing a shower
- Wheelchair access
Our approach to support
Everybody who lives at Ridgecott has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, managing finances and maintaining family relationships.
Our support approaches at Ridgecott include:
- Positive behaviour support (PBS)
- Occupational therapy
- Speech and language therapy
We also have support from a local multidisciplinary team to offer these services. In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals.
The lengths of the placements that we offer at Ridgecott can be medium or long-term residential, depending on the needs of each person.
Activities
Everyone who lives at Ridgecott has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.
We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.
Pathways
Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.
Our team
Our highly experienced team consists of:
- Service manager
- Deputy manager
- Support workers
Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:
- Makaton training
- Epilepsy training
- Autism specialist training
- Diabetes management training
- People handling tier 3 training
- Dysphagia training
Inside Ridgecott
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A message from our site leader
We pride ourselves at Ridgecott in providing a home from home for your family member
Ridgecott’s site leader
Comments from our residents and their family and friends
We are happy our dear daughter is living at Ridgecott. I know the team will provide excellent care for her
Family and friends FAQs
How does home leave work?
We can facilitate home visits by working with your loved one and their families. We can support you by developing a person-centred plan. Our staff can drop residents at their family home or pick them up, to promote visits for periods of times that meet both family and residents needs. We carry out risk assessments to ensure it is a positive experience for both.
Can friends and families visit?
We have an open-door policy at Ridgecott. Family and friends are welcome to drop by unannounced or we can facilitate a planned visit of your choosing. We also invite relatives and friends to events and activities we hold in the home. Family participation is always welcome, although we are unable to cater to visitors overnight.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
Yes, we actively encourage family involvement in all aspects of your loved ones care. We will work with families to decide how you want to stay in touch.
Will my loved one be able to have a phone or call me?
Ridgecott has two phone lines. All phones are cordless and can be used by our residents. We also support them to video call their family members who live far away.
What are the bedrooms like?
All bedrooms at Ridgecott are furnished and we encourage the residents to choose their own décor and furniture.
Are external doors kept locked?
Yes, due to the nature of our service, our external doors are locked. However, every resident will be risk assessed to determine the level of security needed. This can and will change over the course of the day.
What do residents eat and how do meal times work?
We encourage residents to be fully involved with menu planning. Meals are prepared and served by our cook at a time that suits our resident’s individual needs. We can provide alternatives, accommodations for special dietary requirements, and snacks and beverages outside mealtimes.
How does laundry work?
We have a laundry room that enables us to clean and dry laundry at site. Residents are provided with the level of support that best suits their needs.
Who does the housekeeping and domiciliary tasks?
Staff support with all the housekeeping and domiciliary tasks here at Ridgecott.
Is there anything they can’t bring or have?
Residents are not allowed to bring illegal substances onto the premises.
How do activities work?
We cater to both group and lone activities, working with residents to provide and facilitate activities of their choosing, designed to their personal interests. We encourage people to go out into the local community, and actively facilitate this.
How will residents be supported with their behavioural needs?
Our staff are trained in PROACT-SCIPr-UK® framework and positive behaviour support (PBS). We will work with residents and the support of our PBS team to provide a person-centred behaviour support plan
Do residents and families have an input into the care plans?
Yes, we actively encourage family involvement in all aspects of your loved ones care.
What are the car parking facilities?
We have a small parking area located at the side of the home.
What is the smoking policy?
We have a no smoking policy in the house. However, we are able to cater to your needs with a dedicated sheltered smoking area in the side garden.
What are your fees and how are they funded?
Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.