Priory Robinson House

We support our residents to attend family events and visit their own homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.

Family and friends are welcome to visit and participate in activities at the service. Visitors can also make use of the summer house located in the garden, to spend one-on-one time with their loved one. We ask that we are informed in advance of all visits, as some of the people who live here may become stressed or anxious when unknown visitors arrive.

Yes, we do strive to keep the loved ones of our residents involved in their care. We will communicate health appointments, and any changes to needs. We can arrange regular catch-ups, either in person or via telephone, to ensure you are kept informed.

Our home has two incoming phone lines, and there are cordless phones at various points around the property which can be used by residents at any time. In addition, we can support our residents to get their own mobile phone, where appropriate. We also support them on their iPad to have video calls with their loved ones.

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes. Our bedrooms all have their own sinks within the room, and vanity cases to store toiletries.

Our door is locked from the inside for security purposes, meaning people can leave free, but must ring the bell to enter. We have a large garden area where individuals can freely exit and enter the building.

Residents who already have developed their independent living skills can prepare lunch themselves, or with support from our staff. People who feel they need further support will have their meals made for them, based on their food preferences and dietary requirements. This will be outlined in each person’s care plans.

Our team will ensure that residents always have access to clean clothes and bedding. We have a utility room on-site with laundry facilities, which residents make use of either independently or with the support of their key worker.

We have a housekeeper who maintains the general cleanliness of the home, and staff support with tasks like cleaning. Residents are encouraged to take in active role within a variety of domiciliary tasks, where they are able and in line with their support plans.

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

Every person who lives at Robinson House has their own tailored activities planner, which will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

We work with social workers, family members and residents to develop care plans which are in the best interests of each individual. Our team will make use a variety of communication tools and work with health professionals to aid each person we support in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input, where appropriate.

Here at Robinson House there is on-site parking.

We do not allow smoking inside the property, including vapes, and there is a designated smoking area in the back garden. Residents are able to buy cigarettes or vapes at the shops, as this is their choice. We can also support residents with smoking cessation programmes, if this is something they want to do.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.