Priory The Bungalow

We support our residents to attend family events and visit their family homes, often for overnight stays. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. For those who are unable to visit their own home, we can support your loved ones with video calls.

Family and friends are welcome to visit. We often arrange activities and events that families are able to be involved in, as we recognise the significance of contact with family and friends, and actively encourage their involvement in our home.

Families are regularly invited to meetings at the home, where they will meet with the residents’ support team and hear about recent happenings. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept in the loop. In addition, we also have an online journal where photos and information about activities are shared with loved ones.

Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like.

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes, such as favourite characters and also for specific needs, such as robust furniture. We strive to ensure each resident’s room makes them feel comfortable, happy, and safe.

Due to the nature of our residents’ needs and safety, we have locked external doors with keypad access. However, people are able to come and go into the garden as they wish and this is secure for safety too.

We provide a varied menu with individual preferences taken into account and alternatives are also provided where requested. Sometimes, this can mean that each resident has a different meal or a variation of a meal, as we always aim to ensure they have food they like, whilst also supporting a healthy diet. We also have themed mealtimes and encourage people to try different things in a more relaxed and fun way.

Residents are given help to do their own laundry, as part of promoting independence. Our staff are on hand to offer support if and when it is required. Our team will ensure that individuals always have access to clean clothes and bedding.

Staff support and encourage our residents to complete these tasks, to promote their independence. The overall housekeeping is maintained by our staff support.

Generally, we have found that we don't need to restrict any particular items, but we are happy to discuss on case-by-case basis if there are any particular concerns around items.

Every resident has their own activity plan. We support individuals to take part in activities at home and out in the community, as well as trying new experiences. We have our own vehicle, which means we can access activities that are further away from home or less accessible by foot and public transport. We support our residents to plan holidays and encourage them to get involved in this where they can. Our staff also support people to make choices based on what we know they like, and we involve families to ensure we understand which places they may want to visit or revisit.

We use a PBS approach, and our team are highly attuned to the needs, triggers, and behaviours of each resident. We recognise that some individuals may have sensory needs, anxiety or require support with their emotional regulation needs, and these will be carefully considered in to their support plans. In addition, we follow the PROACT-SCIPr-UK® framework and focus on proactive support techniques, rather than physical intervention.

Yes, we work with residents and where appropriate their family and significant loved ones as well as social worker or care teams to develop and maintain person centred plans. We aim to involve people staying with us via their preferred communication methods and approaches, such as using social stories, to engage them in their support plans. Support plans are reviewed regularly to reflect any changes in needs.

Our home is equipped with some off-road parking, and there is additional on-road parking.

We have a designated sheltered smoking area on-site, and our residents are able to buy cigarettes and vapes at the shops, if this is what they choose. We do encourage healthy lifestyles, and can support residents with smoking cessation programmes.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.