Priory The Vines

Residents are support to attend family events and visit their family homes. Beforehand, a risk assessment is carried out, and the individual’s key worker may come along on the visit to help things run smoothly.

We welcome the loved ones of our residents to our home any time. They are also welcome to join in our activities at the home too. All we ask is that visits are planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

We arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed. We will work with you on an individual basis to work out a style of communication that suits you.

We have a landline and cordless phones in the home for residents to use. Some of the people staying with us are also able to have their own mobile phone.

The bedrooms are furnished to suit the needs of our residents. We encourage them to personalise their rooms so they feel homely, and we can help with this.

Our external doors are locked, to keep everyone safe. However, every resident will be risk assessed to determine the level of security they need. They can move around the home freely, enjoying our large garden area.

Our staff support residents to choose and prepare what they want to eat. Some people need an extra hand with preparing their food or have special dietary requirements, which our staff are happy to help with.

Our team will ensure that residents always have access to clean clothes and bedding. We have a laundry room which residents make use of either independently or with the support of their key worker.

Most of our residents help to keep their rooms clean and tidy, supported by our staff team. This helps people build up their daily living skills, as well as take pride in their environment. We also have a housekeeper, who ensures the communal spaces stay clean.

Residents are not allowed to bring illegal substances onto the premises. We would also ask that people do not bring high risk personal items into the house. Typically, we do not allow alcohol on-site. We may place restrictions on other items where the risks cannot be appropriately managed.

Activities include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure residents can have an input into their individually tailored timetable. We seek to understand people’s hobbies and goals, so we can plan activities they find enriching.

We focus on getting to know our residents, so we can best understand their unique needs, and put in place the support required to ensure their wellbeing. We have a psychologist and psychology assistant, who provide additional support, where required.

At The Vines, we use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently.

We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input.

We have on-site parking for up to ten cars.

Residents can smoke by the designated smoking area in the back garden, which has a shelter. We don’t permit smoking inside the building, and this includes vapes. Residents are able to buy cigarettes and vapes at the shops, if this is what they choose.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.