Priory The Waves

Residents can go home to family any time they wish. This can be with or without support, depending on the needs of the resident.

Family and friends are welcome to visit and participate in activities within the home. However, we do ask that we are informed in advance of any visits.

Yes, we strive to keep the loved ones of our residents involved in their care. As well as visits from families, we also have a WhatsApp group where we can share photos and videos. Residents can also use Skype to call their loved ones.

Staff are available 24 hours a day to answer calls and put you in touch with your loved one. We can also support them to call you should they wish to.

Bedrooms are all furnished with en-suite bathrooms. Residents are supported to personalise them to suit their needs and wishes.

Due to the nature of the service, external entrances are locked. However, there is a spacious, enclosed garden area where residents can enjoy their surroundings and engage in sensory activities whenever they want to.

Residents are involved in the selection, purchase and preparation of their meals and snacks. We respond to suggestions from families as well as following guidelines outlined by medical professionals, if applicable. Specific dietary requirements or concerns may result in a referral to the speech and language therapy (SaLT) team in an effort to ensure each resident is recognised individually.

Residents are encouraged to complete laundry tasks as far as possible, as part of their daily living. In accordance with infection control guidelines, residents are encouraged and supported to establish routines which ensure that high levels of cleanliness are implemented and maintained. Staff are diligent as well as respectful when supporting residents with completing personal laundry, and understand the essential aspect of maintaining residents’ dignity.

Each resident is encouraged to undertake domiciliary tasks as part of their daily living. These might include internal or external tasks, and many of these activities are incorporated into their sensory diets, which aids processing and regulation, as well as instilling a sense of accomplishment. Patience, perseverance and praise are key!

We would ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. We may place restrictions on some items that could pose a risk to other residents and staff. These include non-approved drugs and medications, solvent-based products and lighters.

Each resident has an activity schedule, which incorporates internal and external activities, as well as sensory diets which have been devised to offer continuity. Each resident is supported to undertake activities with the appropriate level of support and encouragement. Residents can communicate preferences, which staff will respond to, to ensure that residents feel valued.

We require our care plans to include the frequent assessment of any restrictions. For example, procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input.

There is off road parking to the front of our home.

The Waves is a smoke free home, however, there is a large garden where people can smoke if they wish.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.