About this location
Turketel Road is located in Folkestone, in Kent. The home provides residential support for six males and females who are autistic or have a learning disability. We are in a tranquil setting on a private housing estate, just a short distance from the town centre and the beach.
Our team are dedicated to improving the health and wellbeing of the people we support, helping them to achieve positive outcomes. We want to help each person we care for to have a healthy, happy and independent life, within a safe and welcoming home.
We can also support those who have:
- Difficulties with communication
- Moderate to severe behaviours that challenge
- Epilepsy
Services at a glance
There are a total of six bedrooms at the site. Of these:
Map
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About our service
Our facilities and environment
Turketel Road is a spacious, detached home, which provides a relaxed, homely environment. There are six bedrooms and five of them have en-suite facilities. There is also a communal bathroom.
In summary, we offer:
- A large lounge with plenty of seating
- Kitchen and dining room
- Quiet room
- Utility room
We also have a large garden, complete with:
- Secure fencing
- Lawn
- Patio
- Communal seating
- Summer house
- Wheelchair access
- Vegetable patch
Our bedrooms
All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. Our bedrooms have features such as:
- En-suite facilities, containing either a shower or a wet room
- Wheelchair access
- Robust, low arousal furniture
Our approach to support
Everybody who lives at Turketel Road has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, and maintaining family relationships.
Our support approaches at Turketel Road include:
- Positive behaviour support (PBS)
- Occupational therapy
- Nursing
- Physiotherapy
- Speech and language therapy
- Psychology
We also have support from a local multidisciplinary team, who help us offer some of these services. PBS is delivered in-house by a dedicated practitioner who works at the service. In addition, we use tools such as the Outcomes Star™, including the Spectrum Star, to support our residents to achieve their goals.
The lengths of the placements that we offer at Turketel Road can be medium or long-term residential, depending on the needs of each person.
Activities
Everyone who lives at Turketel Road has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.
We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.
Pathways
Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community. At Turketel Road we have close links with Priory Supported Living Kent.
Our team
Our highly experienced team consists of:
- Service manager
- Deputy manager
- Support workers
- Senior support workers
- PBS practitioner
Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes:
- Makaton training
- Epilepsy training
- Diabetes management training
- Specific sensory needs training
- Autism specialist training
A message from our site leader
We are a small, dedicated team who are committed to ensuring all residents’ experience fulfilled positive lives whilst being supported to stay safe and healthy
Turketel Road’s site leader
Comments from our residents and their family and friends
I know all the staff really well and they make sure that I am fully involved in my son’s life
Family and friends FAQs
How does home leave work?
Our residents are supported when they go to their family home for visits or to attend family events. To ensure possible risks are managed and that everyone is supported, their key worker may come along on the visit.
Can friends and families visit?
Family and friends are welcome to visit in our home and we encourage them to take part in our activities too. Advance notice is requested as some of our residents are anxious around people they don’t know. Overnight stays are not permitted.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
We are dedicated to keeping in regular contact with family members so they feel fully involved in the care of their loved ones. This can be either in person during their visits or by regular telephone calls.
Will my loved one be able to have a phone or call me?
We have a landline and cordless phones so residents and families can keep in touch. Some of our residents are able to have their own mobile phone and everyone can call as often as they like.
What are the bedrooms like?
Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes, with furnishings, colour palettes, and other décor items.
Are external doors kept locked?
Our external gates are kept locked for security reasons. Every resident will be risk assessed to determine the level of security needed and they are all welcome to wander in and out of our a large garden area and courtyard.
What do residents eat and how do meal times work?
Residents are supported to choose their meals through the use of pictures. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for. We support people to prepare food around their own schedule, and can supply snacks and beverages for between meals, too.
How does laundry work?
Our team will ensure that residents always have access to clean clothes and bedding.
Who does the housekeeping and domiciliary tasks?
Our staff undertake domiciliary tasks such as cleaning.
Is there anything they can’t bring or have?
Please do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.
How do activities work?
Everyone we care for has a personal activities planner. They can choose from a range of in-house activities as well as community pursuits. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.
How will residents be supported with their behavioural needs?
Turketel Road has a PBS practitioner, who supports residents with their behavioural needs. In addition, we use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.
Do residents and families have an input into the care plans?
Yes, we work with residents, social workers and family members to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input.
What are the car parking facilities?
There is space for three cars and on-street free parking.
What is the smoking policy?
Our home is a non-smoking environment, smoking must occur outside of the building, and this also includes vapes.
What are your fees and how are they funded?
Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.