Priory Weir End House

Residents are able to visit home and attend family events. We can drop people off at home and pick them up again after their visit, in order to support everyone’s needs, in line with individual care packages. Some residents are collected by their families for special events such as holidays, Easter and Christmas, before returning to the home.

Family and friends are welcome to visit the home at any time between the hours of 8am and 10pm. We do ask that we are informed in advance of all visits as some of our residents may become stressed or anxious when a family member or friend spontaneously turns up without prior knowledge.

In the past, we have had family barbecue events at the home and invited along all family members, as well as doctors, nurses and therapists who have had input into the lives of the people we support. Unfortunately, we cannot cater for visitors to stay overnight.

We involve close family when creating our support plans, as they are the people that know and understand our residents best. They may provide useful information and insight based on previous experiences which, in turn, will help us to deliver the correct level of care and support that the resident may need. We then treat this as a working document that is updated and modified whenever there is a change in the resident’s needs or circumstances.

Yes, we have three cordless telephones that can be taken into any of the rooms that are not in use, for privacy. Where appropriate, we do have some residents that own and operate their own mobile phone devices.

Bedrooms are all furnished and tailored to the residents’ wishes. We have an on-site maintenance worker which means that bedrooms can be personalised or changed more frequently. This might include hanging new pictures and changing the colours on the walls.

Yes, due to the nature of our service and the people we support, the main doors to and from the house are key coded. These codes release when the emergency alarm is raised to ensure a swift evacuation. Each resident is risk assessed independently and the code to the door is provided to residents who have capacity and understand the risk of living close to a busy dual carriageway.

We have a 6-week rolling food menu that is created with input from the people we support. Our menus are usually changed seasonally, and we aim to include our residents’ favourite meals as a choice, as well as alternatives should a resident prefer to have something different. Some of the people we support have speech and language therapy (SaLT) guidelines in place, which staff use to safely prepare the food as required.

We have a laundry room on-site, which is accessible to everyone. Staff can support residents as and when needed. We have a laundry rota in place that ensures all residents have a few days throughout the week where they can be supported to complete their laundry.

We have a dedicated housekeeper who completes most of the household tasks. Some of our residents that are able to, also complete daily living tasks with support from our staff.

Residents are not allowed to bring their own shop-bought medications to site. All medication must be prescribed by a pharmacist or purchased under homely remedies.

All our residents have a tailor-made activities planner, which includes both in-house and community activities. Any spontaneous activities are recorded in residents’ daily notes under the activities section. Everyone’s activities planner is different as we take into account each resident’s one-to-one hours.

Each resident has a behaviour section within their care plan, which documents how the person may present in certain situations. The care plan is risk assessed and if prescribed pro re nata (PRN) protocols are in place, this is reviewed monthly. Each time PRN medication is used, this will be recorded on our internal system.

Yes, we work with all external agencies and family members to develop care plans that are in the best interests of the people we support. In addition, each resident is involved as much as practically possible in their support plans. Those that lack capacity are still given choices and supported to make choices where they can. Care plans are reviewed monthly by the resident’s key worker and any changes required are recorded and changed within the care plan. We have regular key worker meetings in order to ensure that care plans are still relevant and up to date.

We have a car park adjacent to the flats for six vehicles, and we have an overflow car park which can accommodate a further five vehicles. There is also parking at the front of home, but this is reserved for fleet vehicles only.

There are two designated smoking areas at Weir End House. Smoking is not permitted outside of these areas or inside any of the buildings.

Our fees can vary and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.