Priory Wells Road

We encourage and support home visits with family, for those people in our care who are able and have the option to do so. Home visits can be accompanied by key allocated staff or visits can be arranged to facilitate the travel only. This is risk assessed and agreed with family members, prior to visits taking place.

Yes, we welcome visits from family and friends. Visitors are not able to stay overnight, and we cannot guarantee a room that is separated from other activities.

Yes, we strive to keep the loved ones of our residents involved in their care, where it is appropriate to do so, and consent has been given.

Yes, we have a landline within Wells Road for those who do not have access or cannot access a mobile phone.

Our bedrooms are large, double and en-suite bedrooms. They are available furnished or unfurnished, and are able to be personalised to suit a resident’s preferences and taste.

Yes, due to the nature of the service, external gates are kept locked, however every resident will be risk assessed which will detail the level of security needed. We have a courtyard where individuals can freely exit and enter the building.

We have a weekly meal planner that is created with the input from each resident. Each resident can choose a meal per day of the week. Evening meals and suppers are also chosen with resident involvement, ensuring that special dietary requirements are catered for.

Our team will ensure that residents always have access to clean clothes and bedding. We have a utility room with laundry facilities, which residents can use either independently or with the support of their key worker.

Residents are supported to be involved in the cleaning of their rooms. Communal cleaning is completed by staff team, with involvement from residents, where they are able to do so.

We would ask that residents do not bring valuables such as family heirlooms to our home, as we cannot guarantee their safety. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

Every resident has a tailored activities planner, which will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities. Our ideal location in a suburban area of Bristol means we have great access to local amenities, providing rich grounds for a varied calendar of activities.

Our PBS practitioner works with individuals to deliver bespoke PBS plans, where required. In addition, we use the PROACT-SCIPr-UK® framework, which means we focus on minimising restrictions. For example, procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.

We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input.

We don’t have off-road parking at the service, but you can park for free on the road.

We have a designated smoking area in the back garden, which has a shelter. We don’t permit smoking inside the building, and this includes vapes. Residents are able to buy cigarettes and vapes at the shops, if this is what they choose.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.