About this location
Westbury Lodge is located in the town of Westbury, in Wiltshire. We offer residential support for eight males and females who have a learning disability or are on the autism spectrum, who may also have mental health needs.
The house is located on a quiet street, near the town centre. Our team is dedicated to supporting the people we care for to meet their goals and live happy, healthier lives. We can also support people who are nearing the end of their life, managing risks and any changing health needs.
We can also support people who have complex health needs or mild to moderate behaviours that challenge.
Services at a glance
There are a total of eight bedrooms at the site. Of these:
Map
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About our service
Our facilities and environment
Located in a quiet and peaceful area, Westbury Lodge is a very large detached house consisting of eight bedrooms. The house has been tastefully decorated throughout and everyone is encouraged and supported to personalise their bedrooms. We offer a relaxed and homely environment to our residents.
In summary, we offer:
- A large lounge
- Kitchen and dining room
- Utility room
- Communal bathroom
- Communal wet room
We also have a large back garden, with enough space for people to grow vegetables. The back and front garden are both spacious and accessible. We offer:
- Secure fencing
- Lawn area
- Seating area
- Shelter
- Wheelchair access
- Vegetable patch
We also have specialised equipment within the home, such as hoists.
Our bedrooms
All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. The rooms are split between the ground and upper floor, with two bedrooms on the ground floor.
In addition, two of our bedrooms have en-suite facilities, containing either a shower, a bath or a wet room, and four more have their own washbasin facilities. All of the rooms have robust, low arousal furniture.
Our approach to support
Everybody who lives at Westbury Lodge has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, managing finances and maintaining family relationships.
The lengths of the placements that we offer at Westbury Lodge can be medium or long-term residential, depending on the needs of each person.
Activities
Everyone who lives at Westbury Lodge has their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.
We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.
Our residents regularly go on trips to the city of Bath and to the seaside. In addition, we are conveniently located in Westbury, close to the Westbury White Horse, a popular location for country walks.
Pathways
Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.
Our team
Our highly experienced team consists of:
- Service manager
- Deputy manager
- Support workers
Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes people handling training.
A message from our site leader
"We provide person-centred care to all residents who chose to live with us, and endeavour to maintain good communication with families and provide updates of independence and development whilst in our care. We support our residents to live a fun, rewarding life and to form part of a local community where they are able to make friends."
Westbury Lodge’s site leader
Comments from our residents and their family and friends
The staff are lovely, they look after me.
I thank the staff for all they do for my relative. The staff are caring and look after them with dignity and respect
Inside Westbury Lodge
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Family and friends FAQs
How does home leave work?
We will make arrangements with residents and their families to support home leave.
Can friends and families visit?
Westbury Lodge is a welcoming environment for family and relatives, we encourage a phone call before visit to ensure our residents and their loved ones are in the house at times of visiting. We, as a promise, continue to support residents and families with regular communication and visits.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
Yes, families are provided with the opportunity to be involved in our residents’ care plans, care act assessments and health visits. The staff team will ensure family are updated with any changes in needs, safeguarding concerns or changes in health.
Will my loved one be able to have a phone or call me?
We have a phone within the lobby which is accessible and portable to ensure residents can have privacy.
What are the bedrooms like?
All residents are encouraged and supported to personalise their bedrooms. Following an admission assessment, residents are able to pick colours for their bedroom and be involved in designing their bedroom.
Are external doors kept locked?
Yes, due to the risk of residents accessing the community unsupported, our doors are locked with key pads for their safety. Some of our residents are able to access the community independently, and they will be provided with the key pad codes.
What do residents eat and how do meal times work?
Residents are encouraged to be involved within menu planning and alternatives are always offered. Meals are prepared to meet individual dietary requirements, following professionals’ advice. The staff are trained in dysphagia awareness, and diet and nutrition.
How does laundry work?
The laundry is communal and remains locked for safety. Residents are able to access the laundry room and complete their own laundry independently.
Who does the housekeeping and domiciliary tasks?
Residents are encouraged to be involved with the housekeeping and maintaining their personal spaces.
Is there anything they can’t bring or have?
We would discuss this on their assessment and admission.
How do activities work?
Residents have tailored made activity plans which they are involved in planning, if they wish to be. We have ‘Our Voice’ meetings where group activities are discussed and planned. These might include trips to the beach or cinema. Activity plans are tailored to meet individual interests and needs.
How will residents be supported with their behavioural needs?
We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. We require our care plans which include restrictions to be assessed frequently, for example procedures for interventions such as pro re nata (PRN) medication are regularly reviewed and removed, where possible.
Do residents and families have an input into the care plans?
Our approach involves working alongside social workers, family members and residents to create care plans that truly serve the best interests of our residents. Through the use of a range of communication tools and co-ordination with healthcare professionals, we empower each resident to have a say in every aspect of their care. These care plans undergo regular reviews, and we actively welcome input from family members.
What are the car parking facilities?
The service has a driveway for parking.
What is the smoking policy?
We do not permit smoking in the building but we have a smoking shelter outside and a designated smoking area.
What are your fees and how are they funded?
Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.