Priory Woodhouse Hall

We support our residents to attend family events and visit their family homes. We will work with the resident and their relatives to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit. For those who are unable to visit their family home, we can support your loved ones with video calls.

Family and friends are welcome to visit. Visits are usually planned in advance to support individual needs. Unfortunately, family members cannot stay overnight.

Yes, we strive to keep the loved ones of our residents involved in their care. Families are regularly invited to meetings at the home, where they will meet with the residents’ support team and hear about recent happenings at the home. We can also arrange more regular catch-ups either in person or via telephone, to ensure families are kept informed.

Everyone who stays with us are supported to call their loved ones any time, via phone or video call. Family and friends are also able to call as often as they like.

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes.

Yes, the front door is locked as you would at your own home.

In the flats, residents users contribute to the weekly menu planning, assist with the shopping and help prepare their meals. In the main house, people are encouraged to participate in meal and snack preparation, with the support of our staff. We have some residents with specific dietary requirements, and their meals are prepared in a protected environment.

Residents in the flats do their own laundry. Those living in the main house are given help to do their own laundry, as part of promoting independence. Our staff are on hand to offer support if and when it is required.

Residents in the flats do their own tasks, while those living in the main house are encourage to take part, with the support of our staff.

Residents are not allowed to bring illegal or harmful substances onto the premises. We would also ask that people do not bring high risk personal items into the house.

There are daily group activities planned at Woodhouse Hall, and every resident has their own plan of individual activities. We support individuals to use public transport for local journeys and to access a range of off-site activities. We also recognise that sometimes people might not want to participate on a certain day so will seek to support their decision and consider the reasons behind it.

We use the PROACT-SCIPr-UK® framework, which means we focus on proactive strategies, rather than physical intervention. Some of our residents have sensory requirements in order to reduce their anxieties, over-stimulation or to assist with emotional regulation. These needs will be carefully considered in their support plans, and our team are trained to utilise appropriate diversionary tactics.

Yes, we encourage families and extended support providers to be involved with the care plans. We use a variety of communication tools to work collaboratively with the person we care for to co-produce the plans so they are tailored to their needs. We value this important input from others where appropriate.

There is ample off-road and on-road parking available at Woodhouse Hall.

We have designated an area in the garden for residents to smoke or vape, and they can be supported to purchase cigarettes at the shop, if this is what they choose. However, we do promote healthy lifestyles and can support residents with smoking cessation programmes.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.