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Priory Whitrout Road

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About this location

Priory Whitrout Road is a supported living service, located in Hartlepool, County Durham. We provide support to males and females between the ages of 18 and 65, who have mental health needs or have an autism diagnosis. The property is designed to enable residents to live as independently as possible, while receiving tailored support.

The service can also meet the needs of those who have:

  • A learning disability
  • Epilepsy

Services at a glance

There are a total of four placements available at this site. Of these:

4 are double bedrooms

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38 Whitrout Road Hartlepool TS24 9PW
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About our services

Approach to support

Everybody who lives at Whitrout Road, has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community.

Our support approaches include:

  • Positive behaviour support (PBS)
  • Personal goal planning
  • Assistance with developing life skills, such as meal preparation and managing personal hygiene
  • Community access and travel training
  • Access to therapeutic and planned interventions
    In addition, we use tools such as the Outcomes Star™ to support our residents to achieve their goals.

Benefits of the service

  • Promotes independence and recovery
  • Provides high-quality accommodation and support
  • Reduces the need for out-of-area placements
  • Supports tenancy sustainment
  • Facilitates access to local services and community integration
  • Employs and trains local staff, contributing to the local economy

Pathways

Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which enable the people we support to progress towards greater independence.

Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community.

Facilities and environment

This four-bedroom property provides a safe and comfortable environment for residents. Facilities include:

  • Large communal living areas
  • A conservatory for relaxation
  • 2 spacious bathrooms
  • A secure and private rear garden

Our team

Our dedicated and experienced staff team will include:

  • A positive behaviour support (PBS) practitioner
  • Staff trained in mental health and autism support
  • 24-hour staffing, including waking night staff

All staff undergo specialist training to meet the unique needs of residents, ensuring a high standard of care and support.

Parking

The property includes on-site parking facilities for residents, staff, and visitors.

Contact us for help, referrals or more information

At Priory, we want to ensure we provide the very best service to each individual we support. Contact us for more information, or to make a referral.

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About the local area

Amenities

The property’s central location provides access to nearby amenities, including:

  • Shops
  • Cafes
  • Parks
  • Local health services

Transport links

  • 160 meters away from the nearest bus stop
  • Close to the A1, junction 60

Family and friends FAQs

How does home leave work?

We facilitate home visits and leave, with the consent of the resident.

Can friends and families visit?

Yes, we encourage visits from family and friends. We recommend advance notice to ensure minimal disruption to other residents.

How are care plans developed?

Care plans are co-produced with input from residents, families, and support networks, ensuring all support is tailored to individual needs.

What is the smoking policy?

Smoking is permitted in designated outdoor areas only. Smoking and vaping are not allowed inside the property.

What are the fees and funding options?

Fees vary based on individual assessments. Many residents are eligible for financial assistance through local authorities. Priory works closely with referring organisations to create bespoke packages of care.

What activities are available?

Residents have personalised activity plans and are encouraged to participate in meaningful activities both on-site and in the community. Group sessions, such as CV building and budgeting workshops, are also available.

How are behavioural needs supported?

Our PBS practitioner develops bespoke support plans for each resident. Staff are trained in strategies such as PROACT-SCIPr-UK® to use the least restrictive practices.

Parking

The property includes on-site parking facilities for residents, staff, and visitors.

Contact us for help, referrals or more information

If you have any questions or need further information about funding, referrals or our supported living services, please visit our funding and referrals page

Call Us
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Make a referral