About this location
Located just outside the city centre, Priory Hospital Nottingham is an acute service, providing support for 14 adult males and females who require acute mental health emergency care.
Priory’s acute and PICU services aim to allow more people to be treated closer to home and we support the NHS to repatriate out-of-area patients back to local areas.
Services at a glance
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Services
Our acute services offer round-the-clock assistance in times of emergencies. Our specialist inpatient acute teams are committed to providing the highest quality of care, supporting patients with a wide range of mental health conditions in safe and highly therapeutic environments.
Ward break down
- 14-bedded ward for adult males and females
Conditions treated
We are able to support people with:
- Complex mental health needs
- Personality disorders
- Depression
- Anxiety
- Psychosis
We are able to support informal patients and patients who are detained under the Mental Health Act (MHA).
Treatment approaches
At Nottingham, we offer an individualised, person-centred approach for all of our patients.
Our aim is to support everyone who stays with us through their mental health challenges so they can either return home or to a community-based placement, where they will continue their recovery.
Our assessment and treatment options are overseen by a full and diverse multidisciplinary team (MDT).
We offer:
- Positive behaviour support (PBS)
- Cognitive behavioural therapy (CBT)
- Dialectical behaviour therapy (DBT)
- Occupational therapy (OT)
- Music therapy
- Art therapy
- Mindfulness
- Trauma informed therapy
We have also achieved Accreditation for Inpatient Mental Health Services (AIMS). People within our service tend to stay with us on a short-term basis, usually around 30 days on average.
Our team
Our team consists of:
- Consultant psychiatrist
- Psychotherapist
- Nursing team, including registered mental health nurses
- Occupational therapist (OT)
- Therapy assistants
- Specialty physical health doctor
- Staff grade doctor
- Housekeeping team
- Administration team
We also provide access to an interpreter, if needed.
Therapeutic and community-based activities
We offer a range of therapeutic and community-based activities as part of a full treatment programme. We want to support people to become more confident and independent, preparing them to move through their treatment pathway towards community living.
Our therapeutic and community-based activities include:
- Basketball
- Music
- Art
- Games
- Therapy sessions
- Home leave following risk assessment
- Trips to the city centre or nearby places of interest
Our facilities and environment
We believe that the environment in which treatment takes place is just as important as the treatment itself, when it comes to supporting our patients. We provide:
Our garden offers secure fencing, a patio area with furniture, a lawn, a shelter and planting areas. We also have specialised equipment within the hospital, such as bean bags, for people to use.
Our bedrooms
All of our bedrooms are single-occupancy and have an en-suite bathroom. Patients are encouraged to personalise their bedrooms while they are staying with us. We provide:
Exclusion profile
People under the age of 18.
Pathways
Priory’s network of high quality facilities enables us to offer joined-up care pathways with our dedicated residential services. We offer programmes which integrate healthcare treatment and therapy, which are tailored according to individual needs, in an appropriate setting. Our strength is that we can provide a seamless transition for the individual as they progress between higher and lower dependency services.
A message from our site leader
The Nottingham team work with people staying with us to identify the best plan for encouraging their recovery around mental wellbeing. We place a big ethos on working with people to ensure they understand how they can manage their health and wellbeing long-term. We work both with the medical model and the therapy approach to achieve a positive outcome for everyone who stays with us. This successful approach is reflected in our Care Quality Commission (CQC) rating
Nottingham site leader.
Inside Priory Hospital Nottingham
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Information for family and friends
How do home visits work?
All home visits are supported by the team, following an individual risk assessment.
What is your visitation policy?
All visitors are welcome at any time of the day, although we do ask that visits are arranged in advance. We cannot facilitate overnight stays but we know that sometimes family and friends can live a distance away so we can arrange video calls whenever you wish to speak to your loved one. We can also provide information about local accommodation if you want to stay nearby during your visit.
Will I be involved and kept up to date with my loved one’s care and wellbeing?
Yes, we make every effort to keep the loved ones of our residents involved in their care as long as there is consent from the person staying with us.
Will my loved one be able to have a phone or call me?
People staying with us are allowed to have their own mobile phone, subject to a risk assessment.
What type of things are families expected to provide, and what is provided by the home?
We provide all furnishings and food on-site and encourage patients to personalise their space with their own possessions, to make them feel more at home.
What are the bedrooms like?
All of our bedrooms are furnished, single person, en-suite rooms. Some bedrooms are designated safe rooms for patients who might be higher risk.
Are external doors kept locked?
Our doors are locked at all times but are available to be opened upon request, depending on each patient's situation. Everyone is informed about the door policy and every person staying with us will be individually assessed for any risks to see what security is needed.
What do service users eat and how do meal times work?
We have set times for meals and all of our food is homemade by our catering team, taking into account people’s allergies and personal preferences. We offer different menus depending on the season and cater for all dietary requirements.
How does laundry work?
We have a laundry so everyone can do their own washing and drying. It is also used by our housekeeping team and is available from 2pm to 7pm for people staying with us.
Is there anything they can’t bring or have?
We have a restricted and prohibited items list, which is reviewed and updated regularly. This can be seen on request.
Are pets allowed?
Pets are allowed to visit as long as they are with their owner.
How do activities work?
Everyone staying with us has an individualised activity programme which has been developed by their MDT to meet their needs. This includes therapy sessions and visits to the community, if this is deemed suitable following a risk assessment.
Do service users and families have an input into the service user’s care plans?
Yes, we make every effort to keep the loved ones of our residents involved in their care as long as there is consent from the person staying with us.
What are the car parking facilities?
There is a small carpark on-site, as well as parking along the main road next to the site.
What is the smoking policy? Can service users buy cigarettes?
Priory Hospital Nottingham is a non-smoking site but there are designated vaping areas.
How is treatment accessed and funded?
We don’t take referrals directly from individuals and families. Instead, the first step will be for you to reach out to the person’s GP so that they can be referred and funded through the correct NHS channel. Depending on the type of support needed, this could include local authority funding, NHS funding, joint funding between the local authority and NHS, or direct payments. Please note, referrals for NHS or local authority funded services must come from a referring organisation.
How to make a referral
Our customer service centre provides 24/7 support for NHS mental health enquiries and referrals. Our customer referral co-ordinators can support you from your first call right through to the enquiry conclusion, providing updates throughout the process. We offer 24/7 crisis referrals, fast access to bed availability and placements, and a single access point for end-to-end enquiry management.