Help with getting started

You can call us on 0330 056 6023 to find out more information about the support we offer and the different ways we can help your loved one. If you’re gathering information or exploring options, we’re happy to guide you.

If your loved one has given their permission, you can arrange their initial appointment for them. This will be either:

• Free addiction assessment
• Appointment with a consultant psychiatrist

You’re also welcome to join them for either of these appointments to offer support, if they consent to this.

From here, we’ll ensure they get fast access to the most effective addiction treatment for their needs, which includes comprehensive aftercare support.

We recognise the vital role families and loved ones play in recovery. That's why we encourage regular contact between you and your loved one when they're in treatment, whether through phone and video calls, or in-person visits. We'll always be as flexible as possible to help you stay connected with your loved one while ensuring their recovery remains the priority.

Support for mental health, autism, or challenges with eating

You can call us on 0330 056 6020 to find out more about the support we offer. If you’re gathering information or exploring options, we’re happy to guide you.

However, before we can arrange an initial appointment with your loved one, we’ll need to speak to them directly to understand their unique needs. Once we do, we can offer them one of the following:

• Mental health assessment
• Appointment with a consultant psychiatrist

Alternatively, we may recommend that your loved one receives our private autism assessment, which can lead to a diagnosis and ongoing support, if needed.

With your loved one's consent, you're welcome to join them for any of these appointments to offer support. From here, we’ll ensure they get fast access to the most effective mental health, eating disorder or ongoing autism support for their needs.

We recognise the vital role families and loved ones play in recovery. That's why we encourage regular contact between you and your loved one when they're in treatment, whether through phone and video calls, or in-person visits. We'll always be as flexible as possible to help you stay connected with your loved one while ensuring their recovery remains the priority.

If you're worried about your child’s mental health or difficulties around food, we understand how overwhelming this can feel. Taking the first step can be daunting, but you’re not alone. Priory’s young people’s services, also known as child and adolescent mental health services (CAMHS), can help.

Call us on 0330 056 6020 and our experienced team will ask you a few questions about your child so we can understand their needs. Based on this conversation, we’ll recommend the best next step for them.

As a parent or carer, you can arrange an initial appointment on your child’s behalf. This will be one of the following:

• Private CAMHS assessment
• Appointment with a consultant psychiatrist (please note, your child will need a GP referral for this)
• Private autism assessment

During these sessions, we’ll typically meet with both you and your child. We’ll speak with you together and separately to gain a full understanding of their needs from both perspectives. From here, we’ll ensure your child gets fast access to the most effective private CAMHS support for their needs.

As a parent or carer, we want to reassure you that your child will receive expert, compassionate care while they’re with us. One-to-one therapy will provide a secure space for them to explore their feelings. While therapy sessions are usually just between them and their specialist, you may be invited to join, if this is considered beneficial to them.

If your child is in residential treatment with us, our clinical team will fully support them throughout their stay. We’ll keep you involved with regular updates, family sessions and scheduled visits, ensuring you’re part of their recovery journey.

If you have any questions about your involvement in your child’s care, at any stage of their journey, we’re always happy to talk it through with you and explain what you can expect – just give us a call.