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What to do if someone you know relapses: advice, support and self-care

Relapse is often a normal part of recovery, but it can take a significant toll on loved ones. Understanding relapse and having the right support strategies can make the process more manageable for everyone involved.

Page last updated:
Written by: Anna Drescher
Mental health specialist copywriter
Clinically reviewed by: Rupert Turner
Lead Addiction Therapist at Priory Hospital Woking

Witnessing someone you care about relapsing can be emotionally challenging. Although relapse is often a normal part of recovery, it can leave loved ones feeling disappointed, helpless and unsure of how to help. 

Here, we provide information on relapse, practical advice on how you can support your loved one, and tips on how to look after your own wellbeing.

Recognising a relapse

In addiction recovery, a lapse refers to a person having a one-time or temporary ‘slip’ back into their addictive behaviours. A relapse means a full return to previous patterns, after having controlled or abstained completely.

For example, in alcohol addiction, a lapse might involve a single drink, while a relapse could mean returning to heavy drinking. In gambling addiction, a lapse might involve placing one bet, while a relapse could mean uncontrolled gambling, slipping into debt and emotional distress.

Relapse is a common part of the recovery process and doesn’t mean your loved one has failed. Many people who relapse achieve long-term sobriety over time – the key lies in how the relapse is dealt with.

Both lapses and relapses can provide valuable insights into triggers, coping strategies and areas that need further support. Using these episodes as learning opportunities can strengthen the person’s resilience and commitment to staying sober.

Recognising the signs of relapse can help you intervene as early as possible and approach your loved one with care and compassion. These signs will vary from person-to-person, but there are some general signs you can look out for:

  • Behavioural changes - increased secrecy, withdrawing from support systems, and neglecting responsibilities
  • Emotional signs - mood swings, romanticising the past, or struggling with stress and overwhelm
  • Physical signs - weight loss, bloodshot eyes, or poor hygiene
  • Behavioural signs - returning to old environments or relationships or sudden financial issues

What to do when someone relapses

What to say 

When you’re supporting someone who’s relapsed, remember that they’re not doing it on purpose – addiction changes how the brain functions, which can make it very difficult to stop. 

Addiction and relapse often generate guilt and shame for the person in recovery. That’s why using compassionate and non-judgemental language is more helpful than blaming or shaming them. 

Focus on encouragement and understanding, and try to take a solution-focused approach to reaffirm their commitment to recovery. 

Phrases to use 

  • “I’m here for you” – reassures them that they’re not alone.
  • “This doesn’t erase all the progress you’ve made” – helps them to see the bigger picture of recovery.
  • “Relapse can be part of the process – I believe you can get back on track” – provides compassion and encouragement. 
  • “What do you need right now? How can I help?” – shows support and forward thinking, without judgement.
  • “We can talk about what happened when you’re ready” – gives them the opportunity to talk, without pressure or shame. 

Phrases to avoid 

  • “Why did you do this?” – sounds accusatory and may trigger defensiveness and guilt.
  • “I’m so disappointed in you” – can worsen feelings of shame and hopelessness. 
  • “You’ve ruined everything” – undermines their progress and feels discouraging.
  • "If you were serious about recovery, you would just stop.” – dismisses the complexity of addiction. 

Encourage open dialogue and honesty 

Creating a space for your loved one to speak openly and honestly about their experiences can support them to get back on track. 

  • Listen actively – focus on listening and allow your loved one to express their emotions, struggles and thoughts without interruption
  • Acknowledge their feelings – saying things like “I know it’s been really hard for you” helps them to feel understood
  • Avoid blame and shame – approach them from a place of support. Try not to make accusations or express disappointment as this can shut down communication
  • Ask supportive questions – ask questions that invite reflection like “why do you think you relapsed?” or “what can we do to help you get back on track?” 
  • Focus on solutions – discuss how you can move forward together and what recovery strategies might be useful 
  • Be patient – recovery is a process. Remind them to take it one day at a time and that you want to support them

Practical advice for supporting someone through relapse

Supporting someone going through relapse is easier when you understand triggers and have some tools and resources available to you. 

Understand and manage triggers

Triggers are situations, emotions or environments that can lead to cravings and potential relapse. Everyone’s triggers are different, but common ones may include stress and/or deteriorating mental health, certain places or people or physical triggers, such as lack of sleep or chronic pain.

Knowing and understanding their triggers can help you to support your loved one to manage them:

  • Ask them about their triggers and how you can help them
  • Create a safe environment by removing substances or reminders of their addictive behaviour
  • Support them to develop coping strategies such as mindfulness, healthy routines, and leaning on professional and peer support
  • Learn about the warning signs of relapse and check in with them if you’re worried

Review their relapse prevention plan

Help your loved one to create a relapse prevention plan, a personalised strategy to help individuals maintain their progress and reduce the risk of relapse. 

You may want to involve a professional in this process to maximise its effectiveness. If they’ve undergone a 28-day inpatient treatment, they will likely already have one you can refer to if a relapse occurs.

If it does, use it as an opportunity to review this plan to ensure it meets their needs and strengthens their relapse prevention strategies.

A relapse prevention plan can include:

  • Triggers and how to manage them 
  • Coping strategies 
  • Who their support network includes 
  • Warning signs of relapse 
  • Steps to take if a lapse occurs
  • A crisis plan 

Look for professional help and support

When someone has relapsed, involving professional help can be an important next step. Staging an intervention may be necessary if:

  • The person has tried to stop but repeatedly relapses
  • Their behaviour is unstable, self-destructive or harmful to others (for example, driving under the influence or becoming aggressive)
  • Their health and safety are at risk
  • Nothing else you’ve tried has worked
  • They deny having relapsed or refuse to acknowledge the impact of their addiction

An intervention is a structured conversation aimed at helping the person recognise they need treatment. It’s not about blaming or shaming, but should be handled in a supportive and non-confrontational manner. 
It can be led by close friends and family or guided by a professional, such as a therapist specialising in addiction.

Pick as good a moment to do this as you can for this. Depending on their substance use pattern, their might be a moment when they are less intoxicated and more receptive.

Alternative options for professional help include:

  • Support your loved one to contact a public or private health provider
  • If they’re at risk of going through a dangerous withdrawal phase (such as from alcohol or benzodiazepines), encourage them to seek medical assistance
  • Encourage them to access peer support (such as a 12-step programme) or a counselling service
  • For crisis support, call 111 (or 999 in an emergency)

Looking after yourself 

When a loved one relapses, it can bring up difficult emotions for you like guilt, fear, frustration or feelings of betrayal. It can also really deplete your own energy and self-care.

It’s important to acknowledge these feelings without letting them turn into blame or resentment. Create your own toolkit of strategies for ensuring you’re able to remain strong and supportive of your loved one.

Tips for managing difficult feelings 

Making time for yourself can help you to decompress and stop your emotions from boiling over. It might feel like the last thing you want to do with a loved one in crisis but it is really important, for you and for your ability to help them. 

Try things like:

  • Practise self-compassion – remember that relapse is often part of the recovery process and doesn’t equate to failure
  • Focus on what you can control – you can encourage and support them but ultimately, they have to make the change themselves 
  • Lean on your support network such as friends and family
  • Practise self-care to strengthen emotional resilience. This might involve exercise, mindfulness, hobbies that bring you joy, getting enough sleep and making sure you take time for yourself
  • Seek support from a therapist or support group like Al-Anon to talk about your experiences and receive advice and encouragement

Setting and maintaining boundaries 

An important aspect of looking after yourself is setting boundaries with your loved one. That includes understanding the difference between supporting and enabling someone. 

Support means you offer encouragement, care and resources that help a person to sustain their recovery. 

Enabling involves protecting someone from the consequences of their addiction. Although you may mean well, it can keep a person stuck in their addiction. For example, making excuses on their behalf or providing financial support that funds their substance use. 

Tips for setting healthy boundaries include:

  • Clearly communicating your expectations – express your limits firmly, for example, “I can support you emotionally and practically, but I won’t lend you money” or “you can live here but you can’t bring substances into the home”
  • Let them know what the consequences of breaking your boundaries are, for example, “if you bring drugs into the house, you have to move out”
  • Stay consistent – boundaries lose their power if they’re not upheld. Stick to them even if it’s difficult and remember that you’re helping them in the long-term

Seeking professional help and support 

There are various avenues for accessing professional help and support if you’re concerned about a loved one relapsing. 

  • Charities specialising in addiction offer support and advice
  • 12-step programmes like Alcoholic Anonymous (AA) provide a structured, peer-support approach for people in recovery
  • Private healthcare providers, such as Priory, offer comprehensive inpatient addiction rehab which includes tailored support for relapse prevention, plus outpatient services for those in addiction recovery. 
  • You can access NHS free addiction services through your GP or by contacting your local drug treatment service 

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