Priory Belmont Road

We support our residents to attend family events and visit home. We will work with them and their loved ones to ensure possible risks are managed and that everyone is supported. This may mean the individual’s key worker will come along on the visit.

Family and friends are welcome to visit and join in any of our activities with their loved one. We do ask that we are informed in advance to ensure the experience is as a positive one for everyone. Unfortunately, we cannot cater for visitors to stay overnight.

Yes, we strive to keep the loved ones of our residents involved in their care. We can arrange regular catch-ups either in person or via telephone, to ensure you are kept informed.

Everyone who stays with us will be able to call their loved ones any time, via phone or video call. Our home line is available and there are cordless phones at various points around the home which can be used by residents at any time. In addition, we can support our residents to get their own mobile phone or tablet, where appropriate.

Bedrooms are all furnished and residents are supported to personalise them to suit their needs and wishes.

Our external doors are kept locked. However, we always operate in the least restrictive way possible, and residents are able to enjoy our garden and outdoor space.

Residents are supported to choose and encouraged to prepare what they want to eat, whenever they like. However, we will support residents with any problems or concerns they have around mealtimes, such as preparing their own food. Our team will also seek guidance from family members and nutritionists to ensure that special dietary requirements are catered for.

Residents are assisted to do their own laundry, as part of promoting independence, or our staff are available to offer them support if needed. Our team will ensure that residents always have access to clean clothes and bedding.

Staff support and encourage our residents to complete these tasks, to promote their independence. We also have a dedicated housekeeping and maintenance team at the service.

Residents are not allowed to bring illegal substances onto the premises. Everyone has their own safe in their bedroom. We may place restrictions on some items where the risks cannot be appropriately managed, such as non-approved drugs and medications, solvent-based products and lighters.

Every resident has a tailored activities planner. This will include both in-house activities as well as visits into the community. Their key worker may use a variety of communication tools to ensure the resident can have an input into the planning of activities.

We use a positive behaviour approach, which means we focus on proactive strategies, rather than physical intervention.

Yes; regular best interest meetings are held to discuss and review each resident’s care plans. We work with social workers, family members and residents to develop care plans which are in the best interests of our residents. We use a variety of communication tools and work with health professionals to aid each resident in having a say about every aspect of their care. Care plans are regularly reviewed, and family members will be asked for their input.

There is a car park on-site, which is free of charge.

We have a designated smoking area outside, where staff, residents, and visitors are able to smoke or to vape. The people who live here can be supported to purchase cigarettes at the shop, if this is what they choose. However, we do promote healthy lifestyles and can support residents with smoking cessation programmes.

Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.