About this location
Strathmore House is nestled in Dresden, on the outskirts of Stoke-on-Trent. It offers residential support for 14 males and females who are autistic or have a learning disability. Strathmore House is opposite Queens Park, a large park with lakes and a café, near to Trentham Gardens.
Our team are dedicated to supporting our residents to be as independent as possible and live a happy, healthy and fulfilled life.
Services at a glance
There are a total of 14 bedrooms at the site. Of these:
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Strathmore House 27 Queens Park Avenue Dresden Stoke-on-Trent ST3 4AU
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About our service
Our facilities and environment
Strathmore House is a large, detached, Victorian property, with 14 bedrooms. The building is large and ornate, and offers a variety of communal spaces.
In summary, we offer:
- A large lounge with plenty of seating
- Kitchen
- Dining room
- Communal bathroom
- Communal wet room
- Training kitchen
- Conservatory
We also have our own garden, complete with:
- Patio
- Communal seating
In addition, we have a site vehicle to help us to meet the needs of the people we support.
Our bedrooms
All of our bedrooms are comfortable, welcoming and can be personalised to individual tastes. The bedrooms come furnished.
Our approach to support
Everybody who lives at Strathmore House has their own person-centred care plan, which is co-produced with input from the individual, their family members and professionals involved in their care. We aim to help everyone in our care to make their own choices about the support they receive. This may include support in a number of areas, such as going out in the community, personal care, cooking and cleaning, managing finances and maintaining family relationships.
We also have support from a local multidisciplinary team to support our residents. The lengths of the placements that we offer at Strathmore House can be medium or long-term residential, depending on the needs of each person.
Activities
Everyone who lives at Strathmore House as their own personalised activities planner and are encouraged to take part in activities which are meaningful and fulfilling to them. Our dedicated team organise a variety of activities at the home, as well as out in the community.
We focus on supporting our residents to grow their independence. For some people, this may mean developing their daily living skills within the home. For others, this could be accessing work or educational opportunities in the local community.
Exclusion profile
- Those with severe behaviours that challenge
Pathways
Through our network of healthcare, residential and supported living facilities, we provide unique care pathways which help the people we support to progress towards greater independence. Every individual we support is provided with a bespoke pathway plan, tailored according to their individual needs. We aim to ensure that each person is supported to live a fulfilling and active life in the community. At Strathmore House, we have close links with Priory Supported Living West Midlands.
Our team
Our highly experienced team consists of:
- Service manager
- Deputy manager
- Support workers
Our team receive specialist staff training, designed to meet the needs of each individual we support. This includes the Oliver McGowan Mandatory Training on Learning Disability and Autism.
A message from our site leader
Strathmore has a family atmosphere. We offer choice and opportunities to help our residents develop to their full potential
Strathmore House’s site leader
Comments from our residents and their family and friends
I have every faith in the staff looking after my daughter. The atmosphere is very friendly and relaxed. Staff support my daughter the way she wishes to be supported
Inside Strathmore House
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Family and friends FAQs
How does home leave work?
We support our residents with home visits, family members liaise with the home directly to arrange home visits. Some of our residents have a home visit on a weekly basis.
Can friends and families visit?
Yes, we operate an open-door policy. Family and friends are welcome to visit and do not need to make appointments. Unfortunately, family members cannot stay overnight.
Will I be involved and kept up to date with the progress of my loved one’s care and support?
Yes, we keep family updated on progress by telephone.
Will my loved one be able to have a phone or call me?
Yes, the home has a main telephone line. There is also a mobile handset that residents can use to call and receive calls from their loved ones.
What are the bedrooms like?
All our bedrooms are furnished to the residents’ choice. We want everyone to feel at home in their space.
Are external doors kept locked?
No, the main front door is not locked. However, the rear doors do have alarms on for security reasons.
What do residents eat and how do meal times work?
Residents are supported to plan their weekly meals and set the menus. Staff are on hand to support residents to with meal preparation, but we also encourage residents to prepare their own meals.
How does laundry work?
Residents are supported to do their own laundry. For residents who are unable to do their own laundry, our staff will complete this for them.
Who does the housekeeping and domiciliary tasks?
Residents participate in the household tasks. Our care team support complete tasks for those residents who are unable.
Is there anything they can’t bring or have?
Residents are not allowed to bring illegal substances or non-approved medications onto the premises.
How do activities work?
Each resident has their own activity planner that they are actively involved with creating. We offer a variety of meaningful activities, both at home and out in the community. Our staff encourage individuals to participate in a voluntary job.
How will residents be supported with their behavioural needs?
We use redirection techniques if any of our residents have behavioural needs. Only as a last resort, is pro re nata (PRN) medication administered, and there will be a robust protocol in place for this. We advocate for least restrictive practice.
Do residents and families have an input into the care plans?
Yes, all the people that are important to the person in our care are involved in the support plan creation, and regular reviews.
What are the car parking facilities?
We have off-street parking here at Strathmore House.
What is the smoking policy?
We have a designated area in the car park for residents to smoke or to vape.
What are your fees and how are they funded?
Our fees can vary, and are based on an assessment of each individual's needs. Many people are eligible for financial help towards the cost of support, and this funding can be accessed by contacting your local authority. Once funding has been agreed, we will work with your local care team to put together a bespoke package of care. Please note, referrals for NHS or Local Authority funded services must come from a referring organisation.
How to make a referral
Our service provides high quality support to people with varying levels of need. Referrals can be made through the individual’s social care team or, if relevant, their local health authority. If you are a professional looking to make a referral, please call us or fill in our enquiry form.